{"id":49108,"date":"2015-04-01T00:00:00","date_gmt":"2015-04-01T00:00:00","guid":{"rendered":"https:\/\/www.techopedia.com\/grounding-the-cloud-what-you-need-to-know-about-cloud-service-brokers\/"},"modified":"2015-06-15T13:14:10","modified_gmt":"2015-06-15T13:14:10","slug":"grounding-the-cloud-what-you-need-to-know-about-cloud-service-brokers","status":"publish","type":"post","link":"https:\/\/www.techopedia.com\/2\/31076\/technology-trends\/grounding-the-cloud-brokerages-and-cloud-service-brokers","title":{"rendered":"Grounding the Cloud: What You Need to Know About Cloud Service Brokers"},"content":{"rendered":"
In his book “Grounding the Cloud: Basics and Brokerages,” author Todd D. Lyle describes aspects of cloud computing in an accessible way that nearly anyone can understand. In this excerpt, he explains the role of cloud services brokers, and how they can ease your transition into the cloud with their knowledge and expertise.<\/em><\/p>\n A cloud services broker (CSB) is a middleman, a liaison between technology and business. There are both internal and external cloud services brokerages. Currently most CSB are external, meaning that they work outside of your business; they are like a Real Estate Broker or Insurance Agent – a third party that you may engage. There is also the internal CSB. We are just beginning to find these in public sector (government) agencies and very large businesses.<\/p>\n When it comes to the external CSB, the three types of cloud service brokers Forrester differentiates between are: simple cloud broker, full infrastructure broker and SaaS broker. The simple cloud broker is able to provide a mass of knowledge and help within one cloud segment, either Infrastructure (IaaS)<\/a> or Platform (PaaS)<\/a> services. The full infrastructure broker is able to provide service across public, private, and hybrid clouds and can offer a wide range of services. A SaaS<\/a> broker researches SaaS providers and is able to offer presale suggestions and after-the-sale services such as unified billing, service level agreement<\/a>, monitoring, and contract management. Forrester foresees a single company might deliver more than one type of cloud brokerage model.<\/p>\n Gartner believes that there are four areas of expertise. Gartner\u2019s list includes:<\/p>\n <\/p>\n While each definition discussed here exhibits similar characteristics, each has its own take on the responsibilities and approach to providing brokerage services. I believe that the analysts, experts, and the lack of standardization have contributed to the relatively slow embrace of the cloud\u2019s full potential.<\/p>\n In addition to valuing their expertise, you must find a level of trust with your CSB as you would any other member of your business team. Your CSB should work hand in hand with you and learn all of your specific needs with respect to your business requirements. They should advise you of performance, costs, security, risks, and standards unique to your business and industry. A CSB should be up to date on all regulations, privacy issues and case law that may impact your business.<\/p>\n Considering our reliance on information technology it is surprising that most companies do not have their business resources aligned to address their IT dependence. Roughly a quarter of the world\u2019s workplaces report that they do not have enough finances or staff to keep pace with their in-house IT requirements.<\/p>\n Dropping down another layer in the world of cloud services brokerages, you will find brokerages that specialize in managing the human element of technology – also known as the soft side of IT. This is something every business has to deal with no matter the industry, size, or specific IT requirements. Dealing with the human element is the core strength of a specialist cloud services brokerage (SCSB).<\/p>\n A SCSB has a fiduciary responsibility to their consumer, and in today\u2019s economic environment they should recognize the lack of resources available to most of us. They should work with you to design a cloud strategy that addresses the lifecycle of your current hardware and software and its support.<\/p>\n Your CSB should be proactive in addressing your business-essential systems before your systems run out of warranty or support. They will assist with procuring cloud-based solutions that ease your capital outlay and demand on the human element.<\/p>\n\n