{"id":155337,"date":"2024-01-23T16:46:32","date_gmt":"2024-01-23T16:46:32","guid":{"rendered":"https:\/\/www.techopedia.com\/?p=155337"},"modified":"2024-01-23T17:20:19","modified_gmt":"2024-01-23T17:20:19","slug":"why-we-all-need-to-care-about-inclusive-ai","status":"publish","type":"post","link":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care","title":{"rendered":"Why We All Need to Care About Inclusive AI"},"content":{"rendered":"<p><a href=\"https:\/\/www.techopedia.com\/definition\/190\/artificial-intelligence-ai\">Artificial intelligence<\/a> (AI), once a figment of science fiction, is beginning to permeate almost every area of our daily lives and work.<\/p>\n<p>In business, it shows immense potential in practical applications. However, this progress is in danger of being overshadowed by <a href=\"https:\/\/www.techopedia.com\/ai-in-the-office\">ethical concerns<\/a> and accusations of increasing societal bias.<\/p>\n<p>The challenges of AI <a href=\"https:\/\/www.techopedia.com\/definition\/3739\/algorithm\">algorithm<\/a> bias can be found everywhere, from <a href=\"https:\/\/www.techopedia.com\/ai-algorithm-bias-in-financial-services\">bias in financial services<\/a> to <a href=\"https:\/\/www.techopedia.com\/minimize-algorithm-bias-in-healthcare-ai\">healthcare<\/a>. Another great example is the rapidly evolving retail landscape, which is being reshaped by AI and challenging consumer expectations.<\/p>\n<p>But as this technology forges new paths, it&#8217;s increasingly clear that customers do not want to be seen as passive spectators. Many are becoming vocal advocates for inclusivity and ethical practices in AI.<\/p>\n<div class=\"su-note\"  style=\"border-color:#dddddd;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#f7f7f7;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">\n<h2><span id=\"key_takeaways\">Key Takeaways<\/span><\/h2>\n<ul>\n<li>AI&#8217;s integration into daily life raises ethical concerns and accusations of societal bias.<\/li>\n<li>Challenges like algorithm bias, dataset bias, association bias, automation bias, interaction bias, and confirmation bias can lead to harm within the real world.<\/li>\n<li>How to fix this? Suggestions include building inclusive AI with diverse teams, balanced dataset use, and a nuanced understanding of bias as a spectrum.<\/li>\n<li>Consumers also voice their concerns, seeking AI transparency and ethical practices when shopping.<\/li>\n<li>Microsoft&#8217;s inclusive design principles and engagement with customers in AI training aim to address these biases.<\/li>\n<li>Case studies from Mastercard and Cisco also highlight efforts toward inclusive AI development.<\/li>\n<\/ul>\n<\/div><\/div>\n<div>\n    <section class=\"toc-sticky w-100 bg-white \">\n        <div class=\"toc-sticky__container container\">\n            <div class=\"toc-sticky__open d-flex align-items-end\" data-bs-toggle=\"collapse\"\n                 aria-controls=\"multiCollapse1\"\n                 data-bs-target=\"#multiCollapse1\">\n                <button\n                        class=\"btn btn-primary collapse-action-btn p-1 rounded-circle\"\n                        type=\"button\"\n                >\n                    <i class=\"icon-chevron-up\"><\/i>\n                <\/button>\n                <span id=\"toc-current-title\" class=\"d-flex align-items-center\">\n                    Table of Contents\n                <\/span>\n                <span class=\"toc-main-title-permanent\">Table of Contents<\/span>\n            <\/div>\n            <div\n                    class=\"collapse my-3\"\n                    id=\"multiCollapse1\"\n            >\n                <ol class=\"StepProgress\">\n                                                                        <li class=\"StepProgress-item current\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"key_takeaways\"\n                               onclick=handleScrollToTitle(\"key_takeaways\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Key Takeaways<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"unmasking_the_faces_of_bias_the_first_step_towards_inclusive_ai\"\n                               onclick=handleScrollToTitle(\"unmasking_the_faces_of_bias_the_first_step_towards_inclusive_ai\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Unmasking the Faces of Bias: The First Step Towards Inclusive AI<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"its_not_a_one-size-fits-all_solution\"\n                               onclick=handleScrollToTitle(\"its_not_a_one-size-fits-all_solution\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">It's Not a One-Size-Fits-All Solution<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"ai_should_be_inclusive_by_design\"\n                               onclick=handleScrollToTitle(\"ai_should_be_inclusive_by_design\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">AI Should Be Inclusive By Design<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"86_of_consumers_want_retailers_to_make_ai_more_transparent\"\n                               onclick=handleScrollToTitle(\"86_of_consumers_want_retailers_to_make_ai_more_transparent\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">86% of Consumers Want Retailers to Make AI More Transparent<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"case_study_1_mastercards_inclusive_ai_revolution\"\n                               onclick=handleScrollToTitle(\"case_study_1_mastercards_inclusive_ai_revolution\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Case Study 1: Mastercard's Inclusive AI Revolution<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"case_study_2_ciscos_journey_in_inclusive_ai\"\n                               onclick=handleScrollToTitle(\"case_study_2_ciscos_journey_in_inclusive_ai\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">Case Study 2: Cisco's Journey in Inclusive AI<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                                                        <li class=\"StepProgress-item\">\n                                                <div class=\"StepProgress-item__group\">\n                            <a data-id=\"the_bottom_line\"\n                               onclick=handleScrollToTitle(\"the_bottom_line\")\n                               class=\"StepProgress-item__link\" data-level=\"2\">The Bottom Line<\/a>\n                                                    <\/div>\n                                                <\/li>\n                                    <\/ol>\n                <div class=\"toc-sticky__container__disperse\"><\/div>\n                <div class=\"toc-sticky__btn-top justify-content-center\">\n                    <button class=\"btn btn-link d-flex align-items-center\" onclick={btnTop()}><p>Show Full Guide<\/p><img decoding=\"async\"\n                                src=\"\/wp-content\/plugins\/table-of-contents\/assets\/images\/arrow-up-circle.svg\"\n                                alt=\"arrow-up-circle\">\n                    <\/button>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n    <div class=\"toc-sticky-list\">\n        <div class=\"toc-sticky__container container\">\n            <div class=\"toc-sticky__open d-flex align-items-end\" data-bs-toggle=\"collapse\" aria-controls=\"multiCollapse2\" data-bs-target=\"#multiCollapse2\">\n                <button class=\"btn btn-primary collapse-action-btn p-1 rounded-circle\"\n                        type=\"button\">\n                    <i class=\"icon-chevron-up up\"><\/i>\n                <\/button>\n                <span id=\"toc-current-title\" class=\"d-flex align-items-center\">\n                    Table of Contents\n                <\/span>\n            <\/div>\n            <div  class=\"collapse my-3\" id=\"multiCollapse2\">\n                <ol class=\"StepProgress\">\n                    \t\t\t\t\t \t\t\t\t\t                                                     <li class=\"StepProgress-item current \">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"key_takeaways\"\n                                   onclick=handleScrollToTitle(\"key_takeaways\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">Key Takeaways<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t                                                     <li class=\"StepProgress-item \">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"unmasking_the_faces_of_bias_the_first_step_towards_inclusive_ai\"\n                                   onclick=handleScrollToTitle(\"unmasking_the_faces_of_bias_the_first_step_towards_inclusive_ai\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">Unmasking the Faces of Bias: The First Step Towards Inclusive AI<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t                                                     <li class=\"StepProgress-item \">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"its_not_a_one-size-fits-all_solution\"\n                                   onclick=handleScrollToTitle(\"its_not_a_one-size-fits-all_solution\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">It's Not a One-Size-Fits-All Solution<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t\n\t\t\t\t\t\t <span class=\"show_moretoc\">Show Full Guide<\/span>\n\t\t\t\t\t\t \t\t\t\t\t \t\t\t\t\t\t  \t\t\t\t\t                                                      <li class=\"StepProgress-item ms_hidetoc\">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"ai_should_be_inclusive_by_design\"\n                                   onclick=handleScrollToTitle(\"ai_should_be_inclusive_by_design\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">AI Should Be Inclusive By Design<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t\t  \t\t\t\t\t                                                      <li class=\"StepProgress-item ms_hidetoc\">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"86_of_consumers_want_retailers_to_make_ai_more_transparent\"\n                                   onclick=handleScrollToTitle(\"86_of_consumers_want_retailers_to_make_ai_more_transparent\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">86% of Consumers Want Retailers to Make AI More Transparent<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t\t  \t\t\t\t\t                                                      <li class=\"StepProgress-item ms_hidetoc\">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"case_study_1_mastercards_inclusive_ai_revolution\"\n                                   onclick=handleScrollToTitle(\"case_study_1_mastercards_inclusive_ai_revolution\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">Case Study 1: Mastercard's Inclusive AI Revolution<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t\t  \t\t\t\t\t                                                      <li class=\"StepProgress-item ms_hidetoc\">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"case_study_2_ciscos_journey_in_inclusive_ai\"\n                                   onclick=handleScrollToTitle(\"case_study_2_ciscos_journey_in_inclusive_ai\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">Case Study 2: Cisco's Journey in Inclusive AI<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                    \t\t\t\t\t \t\t\t\t\t \t\t\t\t\t\t  \t\t\t\t\t                                                      <li class=\"StepProgress-item ms_hidetoc\">\n                                                    <div class=\"StepProgress-item__group\">\n                                <a data-id=\"the_bottom_line\"\n                                   onclick=handleScrollToTitle(\"the_bottom_line\")\n                                   class=\"StepProgress-item__link\"\n                                   data-level=\"2\">The Bottom Line<\/a>\n                                                            <\/div>\n                                                    <\/li>\n                                    <\/ol>\n            <\/div>\n            <div class=\"toc-sticky__container__disperse\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<script id=\"toc-js\">\n    window.addEventListener(\"DOMContentLoaded\", () => {\n        const header = document.querySelector(\".header_wrapper\");\n\n        const pageLegend = document.querySelector('#multiCollapse1');\n        const pageLegendList = document.querySelector('#multiCollapse2');\n        const pageLegendCollapse = new bootstrap.Collapse(pageLegend, {toggle: document.querySelector(\".toc-sticky\").classList.contains('sticky')});\n\n        \/**\n         * Changing current title\n         *\/\n        (function (pageLegend) {\n            const titleNodes = pageLegend.querySelectorAll('.StepProgress-item__link');\n\n            if (!titleNodes.length) return;\n\n            const titles = [...titleNodes].map((itm, i) => ({\n                id: itm.getAttribute('data-id'),\n                text: itm.textContent,\n                level: itm.getAttribute('data-level'),\n                linkNode: itm,\n                titleNode: document.getElementById(itm.getAttribute('data-id')),\n                index: i,\n            }));\n\n            \/**\n             * Source: https:\/\/www.sitepoint.com\/throttle-scroll-events\/\n             * @param {Function} fn\n             * @param {number} wait\n             * @returns {(function(): void)|*}\n             *\/\n            const throttle = (fn, wait) => {\n                let time = Date.now();\n                return function () {\n                    if ((time + wait - Date.now()) < 0) {\n                        fn();\n                        time = Date.now();\n                    }\n                }\n            }\n\n            const changeCurrentTitle = () => {\n                const documentScrollTop = window.pageYOffset || document.documentElement.scrollTop || document.body.scrollTop || 0;\n                let current = 0;\n\n                \/\/ Title\n                titles.forEach((itm, i) => {\n\t\t\t\t\/\/console.log(itm)\n                    const itmOffsetTop = itm.titleNode ? itm.titleNode.offsetTop - 100 : 0;\n\n                    if (documentScrollTop >= itmOffsetTop) {\n                        document.getElementById('toc-current-title').innerHTML = itm.text;\n                        document.getElementById('toc-current-title').setAttribute('data-current-id', itm.id);\n                        document.getElementById('toc-current-title').setAttribute('data-current-level', itm.level);\n                        current = i;\n                    }\n                })\n\n                \/\/ close all list and open sub list if needed\n                if (document.querySelector(\".toc-sticky\").classList.contains('sticky')) {\n                    document.querySelectorAll('.subList-in-progress').forEach((el) => {\n                        el.children[1].classList.remove('show');\n                        el.getElementsByClassName('icon-chevron-down')[0].classList.remove('up');\n                    });\n                    const currentEl = titles[current];\n                    currentEl.linkNode.classList.add('show');\n                }\n\n                titles.forEach((itm, i) => {\n                    itm.linkNode.parentNode.parentNode.classList.remove('current', 'is-done');\n                    if (current > i) {\n                        itm.linkNode.parentNode.parentNode.classList.add('is-done')\n                    };\n                    if (current === i) {\n                      itm.linkNode.parentNode.parentNode.classList.add('current');\n                    };\n                })\n\n            }\n\n            changeCurrentTitle();\n\n            document.addEventListener('scroll', throttle(changeCurrentTitle, 50));\n        })(pageLegend);\n\n\n        \/**\n         *  Collapse\n         *\/\n        (function (pageLegend, header) {\n            const icon = pageLegend.parentNode.querySelector(\".collapse-action-btn i\");\n\n            const collapseToggle = (status) => (e) => {\n                if (!e.target.isEqualNode(pageLegend)) return;\n\n                icon.classList.toggle(\"up\");\n\n                const containerHeight = pageLegend.getBoundingClientRect().height;\n\n                const showSubtitleContent = () => {\n                    const currentId = document.getElementById('toc-current-title').getAttribute('data-current-id');\n                    const currentLevel = document.getElementById('toc-current-title').getAttribute('data-current-level');\n                    const currentSubTitle = currentLevel == 3 ? document.querySelector(`a[data-id=\"${currentId}\"]`).parentNode.parentNode.parentNode : false;\n\n                    if (!currentSubTitle) return;\n                    new bootstrap.Collapse(currentSubTitle, {toggle: false}).show();\n                }\n\n                showSubtitleContent();\n                if (status === 'shown' && document.querySelector(\".toc-sticky\").classList.contains('sticky') ) {\n                    document.querySelector('html').classList.remove('overflow-hidden');\n                    pageLegend.classList.add('overflow-auto');\n                    pageLegend.style.height = `calc(100vh - ${header.getBoundingClientRect().height + document.querySelector('.toc-sticky__open').getBoundingClientRect().height + 16}px)`;\n                } else if (status === 'hide') {\n                    document.querySelector('html').classList.remove('overflow-hidden');\n                    pageLegend.classList.remove('overflow-auto');\n                    pageLegend.style.height = 'auto';\n                }\n            }\n\n            pageLegend.addEventListener('shown.bs.collapse', collapseToggle('shown'));\n            pageLegend.addEventListener('hide.bs.collapse', collapseToggle('hide'));\n        })(pageLegend, header);\n\n        \/**\n         * Collapse sub-titles\n         *\/\n        (function (pageLegend) {\n            const collapseEls = pageLegend.querySelectorAll('.collapse');\n\n            collapseEls.forEach(function (el) {\n\n                const toggleArrowDirection = function (e) {\n                    if (!e.target.isEqualNode(el)) return;\n\n                    const id = this.getAttribute('id');\n                    document.querySelector(`.collapse-action-btn[data-bs-target=\"#${id}\"] .icon-chevron-down`).classList.toggle('up');\n                }\n                el.addEventListener('shown.bs.collapse', toggleArrowDirection);\n                el.addEventListener('hide.bs.collapse', toggleArrowDirection);\n            })\n        })(pageLegend);\n\n        \/**\n         *  Collapse main title\n         *\/\n        (function (pageLegendList) {\n            const icon = pageLegendList.parentNode.querySelector(\".collapse-action-btn i\");\n\n            const collapseToggle = () => (e) => {\n                if (!e.target.isEqualNode(pageLegendList)) return;\n\n                icon.classList.toggle(\"up\");\n\n            }\n            pageLegendList.addEventListener('shown.bs.collapse', collapseToggle());\n            pageLegendList.addEventListener('hide.bs.collapse', collapseToggle());\n        })(pageLegendList);\n\n        (function (pageLegendList) {\n            const collapseEls = pageLegendList.querySelectorAll('.collapse');\n\n            collapseEls.forEach(function (el) {\n\n                const toggleArrowDirection = function (e) {\n                    if (!e.target.isEqualNode(el)) return;\n\n                    const id = this.getAttribute('id');\n                    document.querySelector(`.toc-sticky-list .collapse-action-btn[data-bs-target=\"#${id}\"] .icon-chevron-down`).classList.toggle('up');\n                }\n                el.addEventListener('shown.bs.collapse', toggleArrowDirection);\n                el.addEventListener('hide.bs.collapse', toggleArrowDirection);\n            })\n        })(pageLegendList);\n\n        \/**\n         * Sticky functionality\n         * Source: https:\/\/stackoverflow.com\/questions\/17893771\/javascript-sticky-div-after-scroll\n         *\/\n        (function (header, pageLegendCollapse) {\n            \/\/ set everything outside the onscroll event (less work per scroll)\n            const target = document.querySelector(\".toc-sticky\");\n            const targetListStatic = document.querySelector(\".toc-sticky-list\");\n\n            if (!target || !header) return;\n\n            const headerHeight = header.getBoundingClientRect().height;\n            const targetHeight = targetListStatic.getBoundingClientRect().height;\n\n            \/\/ -headerHeight so it won't be jumpy\n            const stop = targetListStatic.offsetTop + headerHeight + targetHeight;\n            const docBody =\n                document.documentElement || document.body.parentNode || document.body;\n            const hasOffset = window.pageYOffset !== undefined;\n\n            const applySticky = function () {\n                \/\/ cross-browser compatible scrollTop.\n                const scrollTop = hasOffset ? window.pageYOffset : docBody.scrollTop;\n\n                \/\/ if user scrolls to headerHeight from the top of the target div\n                if (scrollTop >= stop) {\n                    pageLegendCollapse.hide();\n                    \/\/ stick the div\n                    target.classList.add(\"sticky\");\n                    \/\/target.style.marginTop = `${headerHeight}px`;\n                } else {\n                    pageLegendCollapse.show();\n                    \/\/ release the div\n                    target.classList.remove(\"sticky\");\n                    target.style.marginTop = \"\";\n                }\n            }\n\n            applySticky();\n\n            window.addEventListener('scroll', applySticky);\n        })(header, pageLegendCollapse);\n\tjQuery('span.show_moretoc').click(function(){\n\t\tjQuery('span.show_moretoc').hide();\n\t   jQuery('.ms_hidetoc').show();\n\t});\n    });\n\n    \/\/ When the user clicks on the button, scroll to the top of the document\n    function btnTop() {\n        const pageLegend = document.querySelector('#multiCollapse1');\n        document.querySelector('html').classList.remove('overflow-hidden');\n        pageLegend.classList.remove('overflow-auto');\n        pageLegend.style.height = 'auto';\n        window.scrollTo({\n            top: 0,\n            behavior: 'smooth'\n        });\n    }\n\n    const handleScrollToTitle = (id) => {\n        const el = document.getElementById(id);\n        const headerHeightDifference = window.innerWidth < 992 ? -30 : -15;\n        window.scrollTo({\n            top: el.offsetTop - 60 - headerHeightDifference - 10,\n        });\n    }\n<\/script>\n\n<h2><span id=\"unmasking_the_faces_of_bias_the_first_step_towards_inclusive_ai\">Unmasking the Faces of Bias: The First Step Towards Inclusive AI<\/span><\/h2>\n<p><a href=\"https:\/\/query.prod.cms.rt.microsoft.com\/cms\/api\/am\/binary\/RWEmS3\" target=\"_blank\">Microsoft&#8217;s expansion of inclusive design principles<\/a> into AI offers a guiding framework, spotlighting areas of potential exclusion, such as cognitive challenges and social biases.<\/p>\n<p>One of the most prevalent forms is <a href=\"https:\/\/www.techopedia.com\/can-ai-have-biases\/2\/34037\"><strong>dataset bias<\/strong><\/a>, which emerges when AI training data lacks representation of the full spectrum of its user base, leading to certain groups being underrepresented and, hence, misrepresented in AI decision-making processes.<\/p>\n<p><strong>Association bias<\/strong> is another subtle yet impactful form, where AI, trained on data that reflects cultural stereotypes, perpetuates these biases in customer experiences.<\/p>\n<p>For examples of these, this week we spoke with Nvidia&#8217;s Head of AI and Legal Ethics, Nikki Pope, who outlined some cases where <a href=\"https:\/\/www.techopedia.com\/nvidia-head-of-ai-and-legal-ethics-nikki-pope\">dataset or association bias caused real harm to individuals or groups<\/a>.<\/p>\n<p><strong>Automation bias<\/strong> shifts the focus, highlighting scenarios where AI systems precede automated decisions over human judgment, often neglecting crucial social and cultural contexts.<\/p>\n<p>Meanwhile, <strong>interaction bias<\/strong> also comes into play through human interactions with AI, where the system learns and adapts based on user behaviors, which can sometimes be biased, intentionally or unintentionally.<\/p>\n<p>Lastly, <strong>confirmation bias<\/strong> in AI systems tends to uphold and reinforce popular preferences, sometimes overlooking less familiar but equally valid choices.<\/p>\n<h2><span id=\"its_not_a_one-size-fits-all_solution\">It&#8217;s Not a One-Size-Fits-All Solution<\/span><\/h2>\n<p>However, bias is not a straightforward binary issue but a spectrum with varying degrees and manifestations. This nuanced understanding is critical to developing AI systems that are truly equitable.<\/p>\n<p>Pursuing diverse and accurately labeled datasets must be carefully balanced with respecting user privacy and obtaining explicit consent for data use. Furthermore, AI design should strive for harmony between intelligence and discovery, ensuring that AI systems rely on past behaviors and can foster human creativity and flexibility.<\/p>\n<p>Engaging customers directly in the AI training process can pave the way for more inclusive outcomes, as it allows for a broader range of perspectives and experiences to shape AI behavior.<\/p>\n<p>The composition of AI development teams is another critical aspect \u2014 diverse teams bring varied experiences and viewpoints, enhancing their ability to identify and address biases effectively. Ultimately, the journey towards creating inclusive AI is continuous, demanding constant vigilance and adaptation.<\/p>\n<p>It underscores the responsibility of AI designers and practitioners to adopt a human-centered approach, recognize the rich diversity and complexity of human experiences, and actively work towards making AI a tool for equitable and fair use.<\/p>\n<h2><span id=\"ai_should_be_inclusive_by_design\">AI Should Be Inclusive By Design<\/span><\/h2>\n<p>Building an inclusive AI ecosystem by design starts at the foundation \u2014 ensuring equitable access to technical infrastructure. This means providing the necessary computing, data storage, and networking resources for AI system development.<\/p>\n<p><strong>Governments and the public sector<\/strong> play a strategic role in cultivating this ecosystem. Investments in national and regional computing and data handling capabilities, either through direct provision of technology or funding access to commercial cloud resources, are vital steps.<\/p>\n<p>Viewing <strong>technology as a public good<\/strong> can significantly enhance access to computing resources among the general population. In parallel, allocating resources for AI development should be strategically oriented towards projects that benefit the environment and the community.<\/p>\n<p>This involves encouraging the <strong>development of AI applications with positive societal impacts<\/strong> and <strong>creating legal frameworks<\/strong> that ensure accountability in case of harm.<\/p>\n<p>Alongside technical education, <strong>awareness campaigns around digital safety<\/strong>, privacy, and potential technology harms are essential. These campaigns should also educate the public on <strong>pathways for seeking justice<\/strong> in discrimination or harm due to AI systems.<\/p>\n<p>Lastly, <strong>fostering community engagement<\/strong> and professional opportunities in AI is crucial. Encouraging community groups and professional networks focused on AI can aid in developing a public conversation and deeper understanding of AI.<\/p>\n<h2><span id=\"86_of_consumers_want_retailers_to_make_ai_more_transparent\">86% of Consumers Want Retailers to Make AI More Transparent<\/span><\/h2>\n<p>The <a href=\"https:\/\/www.talkdesk.com\/blog\/ethical-considerations-ai-retail\/\" target=\"_blank\">Talkdesk Bias &amp; Ethical AI in Retail Survey<\/a> provides a compelling insight into inclusive AI backed by striking statistics. This isn&#8217;t just a matter of preference; it&#8217;s a demand rooted in deep concerns about personalization and equity.<\/p>\n<p>The survey, which engaged 1,000 American shoppers, unveiled that 79% of consumers hesitate to use AI-powered product recommendations due to a perceived lack of personalization. This statistic alone is a clarion call for retailers to re-evaluate how they implement AI to understand and cater to diverse customer needs.<\/p>\n<p>Shoppers&#8217; avoidance of AI directly responds to their experiences and the broader societal narratives around AI and bias. Moreover, the demand for ethical AI practices is not limited to concerns over bias.<\/p>\n<p>Meanwhile, an overwhelming 90% of consumers advocate for retailers&#8217; transparency regarding using customer data in AI applications.<\/p>\n<p>Additionally, 87% want the right to access and review such data, and 80% call for explicit consent.<\/p>\n<p>This push for transparency and control over personal data speaks to a more significant trend in consumer empowerment and the expectation of ethical conduct in digital interactions.<\/p>\n<p>Interestingly, trust in AI recommendations could see a significant boost if retailers were transparent about their AI usage, as echoed by 80% of consumers. Yet, there remains a confidence gap, with only 28% feeling assured about retailers&#8217; data security measures for AI technology.<\/p>\n<h2><span id=\"case_study_1_mastercards_inclusive_ai_revolution\">Case Study 1: Mastercard&#8217;s Inclusive AI Revolution<\/span><\/h2>\n<p>Mastercard is championing inclusivity in AI with its latest initiative designed to empower small business owners globally. Recognizing small businesses&#8217; pivotal role in the economy, Mastercard&#8217;s Small Business AI aims to provide tailored, real-time assistance to entrepreneurs who often grapple with limited time and resource constraints.<\/p>\n<p>This is brought to life through a collaboration with Create Labs, focusing on developing an AI tool that minimizes biases and addresses a broad spectrum of entrepreneurial needs.<\/p>\n<p><iframe title=\"Mastercard Announces Development of Inclusive AI Tool\" width=\"580\" height=\"326\" src=\"https:\/\/www.youtube.com\/embed\/XI-i5cMJ3mI?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>The initiative is further enriched by partnerships with media groups like Blavity Media Group, Group Black, Newsweek, and TelevisaUnivision, contributing diverse business-related content to the AI tool. With a pilot launch in the U.S. planned for later this year and aspirations for international expansion, Mastercard&#8217;s initiative is not just about supporting small businesses; it&#8217;s about fostering a more equitable global economy.<\/p>\n<p>The approach by Mastercard reflects an understanding that mentorship when powered by AI, can be a transformative tool for small businesses. This helps leaders unlock insights and guidance drawn from diverse sources and experiences.<\/p>\n<h2><span id=\"case_study_2_ciscos_journey_in_inclusive_ai\">Case Study 2: Cisco&#8217;s Journey in Inclusive AI<\/span><\/h2>\n<p>Cisco, under the insightful leadership of Mary Fernandez, is <a href=\"https:\/\/blogs.cisco.com\/our-corporate-purpose\/building-inclusive-ai-will-accelerate-innovation\" target=\"_blank\">pioneering inclusive AI development that goes beyond the traditional domains of employment and education<\/a> to encompass daily life aspects, including online dating for disabled and neurodivergent individuals.<\/p>\n<p>Fernandez, who is blind, brings a personal perspective to the challenges faced in social interactions like online dating, highlighting the need for AI tools sensitive to diverse experiences and needs.<\/p>\n<p>Cisco&#8217;s approach to inclusive AI focuses on functional needs and fosters autonomy and dignity in social interactions. Their commitment is a powerful statement: inclusion is the driving force behind innovation.<\/p>\n<p>Cisco&#8217;s work is predicated on the understanding that, at some point, disability becomes a shared human experience, thus making it imperative that disabled and neurodivergent individuals are not only considered but are also active participants in shaping new technologies.<\/p>\n<p>This philosophy is set to create AI solutions that are more equitable, effective, and attuned to the true diversity of human experiences.<\/p>\n<h2><span id=\"the_bottom_line\">The Bottom Line<\/span><\/h2>\n<p>In navigating the balance between AI&#8217;s immense potential and the need for equitable benefits, inclusivity must be the cornerstone. Integrating diverse community and stakeholder perspectives throughout all stages of AI development is essential. With AI set to impact global employment, ethical and inclusive policies are crucial to harness its full potential while mitigating inequality risks.<\/p>\n<p>Businesses, in particular, must play a pivotal role in this journey, ensuring that AI tools are accessible from biases and cater to various needs. The path to a future where AI is a force for universal good lies in continuous commitment to ethical practices, inclusive design, and unwavering accountability.<\/p>\n<p>It goes further than this, though: If AI is going to have a loud say in how our future is run, we need to put the work in now to ensure AI does not have a blinkered view of the world. This approach ensures AI propels technological advancement and fosters a more just and inclusive society where everyone can see beyond the algorithms.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Artificial intelligence (AI), once a figment of science fiction, is beginning to permeate almost every area of our daily lives and work. In business, it shows immense potential in practical applications. However, this progress is in danger of being overshadowed by ethical concerns and accusations of increasing societal bias. The challenges of AI algorithm bias [&hellip;]<\/p>\n","protected":false},"author":286637,"featured_media":153237,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[573,599],"tags":[],"category_partsoff":[],"class_list":["post-155337","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artificial-intelligence","category-machine-learning"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why We All Need to Care About Inclusive AI - Techopedia<\/title>\n<meta name=\"description\" content=\"If AI is going to have a say in how our future is run, we need to put the work in now to ensure it does not have a blinkered view of the world.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why We All Need to Care About Inclusive AI\" \/>\n<meta property=\"og:description\" content=\"If AI is going to have a say in how our future is run, we need to put the work in now to ensure it does not have a blinkered view of the world.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care\" \/>\n<meta property=\"og:site_name\" content=\"Techopedia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/techopedia\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-01-23T16:46:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-23T17:20:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Neil C. Hughes\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@https:\/\/twitter.com\/NeilCHughes\" \/>\n<meta name=\"twitter:site\" content=\"@techopedia\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Neil C. Hughes\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care\"},\"author\":{\"name\":\"Neil C. Hughes\",\"@id\":\"https:\/\/www.techopedia.com\/#\/schema\/person\/c5cba4c3a759c96c88b5a061d7c1b87e\"},\"headline\":\"Why We All Need to Care About Inclusive AI\",\"datePublished\":\"2024-01-23T16:46:32+00:00\",\"dateModified\":\"2024-01-23T17:20:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care\"},\"wordCount\":1620,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.techopedia.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg\",\"articleSection\":\"\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#respond\"]}],\"copyrightYear\":\"2024\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.techopedia.com\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care\",\"url\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care\",\"name\":\"Why We All Need to Care About Inclusive AI - Techopedia\",\"isPartOf\":{\"@id\":\"https:\/\/www.techopedia.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg\",\"datePublished\":\"2024-01-23T16:46:32+00:00\",\"dateModified\":\"2024-01-23T17:20:19+00:00\",\"description\":\"If AI is going to have a say in how our future is run, we need to put the work in now to ensure it does not have a blinkered view of the world.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage\",\"url\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg\",\"contentUrl\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg\",\"width\":1200,\"height\":600,\"caption\":\"An AI overlooking a crowd\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.techopedia.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Artificial Intelligence\",\"item\":\"https:\/\/www.techopedia.com\/ai\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Machine Learning\",\"item\":\"https:\/\/www.techopedia.com\/topic\/318\/machine-learning\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Why We All Need to Care About Inclusive AI\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.techopedia.com\/#website\",\"url\":\"https:\/\/www.techopedia.com\/\",\"name\":\"Techopedia\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.techopedia.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.techopedia.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.techopedia.com\/#organization\",\"name\":\"Techopedia\",\"url\":\"https:\/\/www.techopedia.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.techopedia.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2025\/02\/techopedia-light-logo.svg\",\"contentUrl\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2025\/02\/techopedia-light-logo.svg\",\"caption\":\"Techopedia\"},\"image\":{\"@id\":\"https:\/\/www.techopedia.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/techopedia\/\",\"https:\/\/x.com\/techopedia\",\"https:\/\/www.linkedin.com\/company\/techopedia\/\",\"https:\/\/www.youtube.com\/c\/Techopedia\"],\"publishingPrinciples\":\"https:\/\/www.techopedia.com\/about\/editorial-policy\",\"ownershipFundingInfo\":\"https:\/\/www.techopedia.com\/about\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.techopedia.com\/#\/schema\/person\/c5cba4c3a759c96c88b5a061d7c1b87e\",\"name\":\"Neil C. Hughes\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.techopedia.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2023\/09\/avatar_user_286637_1695737175-300x300.jpeg\",\"contentUrl\":\"https:\/\/www.techopedia.com\/wp-content\/uploads\/2023\/09\/avatar_user_286637_1695737175-300x300.jpeg\",\"caption\":\"Neil C. Hughes\"},\"description\":\"Neil is a tech journalist who has been writing about tech trends, gaming, esports, and high-profile interviews since 2009 when he joined This Is My Joystick. Fifteen years later, he's a LinkedIn Top Voice and the Tech Talks Daily Podcast host. When not wandering the tech conference show floors of Vegas or playing video games, the Derby County fan can be found trying his luck with football accumulators.\",\"sameAs\":[\"https:\/\/techblogwriter.co.uk\/\",\"https:\/\/www.instagram.com\/neilchughes\/\",\"https:\/\/www.linkedin.com\/in\/neilchughes\/\",\"https:\/\/x.com\/https:\/\/twitter.com\/NeilCHughes\",\"https:\/\/www.youtube.com\/@NeilHughes\/videos\"],\"knowsAbout\":[\"Technology & iGaming Journalist\"],\"url\":\"https:\/\/www.techopedia.com\/contributors\/neilhughes\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Why We All Need to Care About Inclusive AI - Techopedia","description":"If AI is going to have a say in how our future is run, we need to put the work in now to ensure it does not have a blinkered view of the world.","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"Why We All Need to Care About Inclusive AI","og_description":"If AI is going to have a say in how our future is run, we need to put the work in now to ensure it does not have a blinkered view of the world.","og_url":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care","og_site_name":"Techopedia","article_publisher":"https:\/\/www.facebook.com\/techopedia\/","article_published_time":"2024-01-23T16:46:32+00:00","article_modified_time":"2024-01-23T17:20:19+00:00","og_image":[{"width":1200,"height":600,"url":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg","type":"image\/jpeg"}],"author":"Neil C. Hughes","twitter_card":"summary_large_image","twitter_creator":"@https:\/\/twitter.com\/NeilCHughes","twitter_site":"@techopedia","twitter_misc":{"Written by":"Neil C. Hughes","Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#article","isPartOf":{"@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care"},"author":{"name":"Neil C. Hughes","@id":"https:\/\/www.techopedia.com\/#\/schema\/person\/c5cba4c3a759c96c88b5a061d7c1b87e"},"headline":"Why We All Need to Care About Inclusive AI","datePublished":"2024-01-23T16:46:32+00:00","dateModified":"2024-01-23T17:20:19+00:00","mainEntityOfPage":{"@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care"},"wordCount":1620,"commentCount":0,"publisher":{"@id":"https:\/\/www.techopedia.com\/#organization"},"image":{"@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage"},"thumbnailUrl":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg","articleSection":"","inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#respond"]}],"copyrightYear":"2024","copyrightHolder":{"@id":"https:\/\/www.techopedia.com\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care","url":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care","name":"Why We All Need to Care About Inclusive AI - Techopedia","isPartOf":{"@id":"https:\/\/www.techopedia.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage"},"image":{"@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage"},"thumbnailUrl":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg","datePublished":"2024-01-23T16:46:32+00:00","dateModified":"2024-01-23T17:20:19+00:00","description":"If AI is going to have a say in how our future is run, we need to put the work in now to ensure it does not have a blinkered view of the world.","breadcrumb":{"@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#primaryimage","url":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg","contentUrl":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2024\/01\/artificial_intelligence_08-6.jpg","width":1200,"height":600,"caption":"An AI overlooking a crowd"},{"@type":"BreadcrumbList","@id":"https:\/\/www.techopedia.com\/inclusive-ai-why-we-all-need-to-care#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.techopedia.com\/"},{"@type":"ListItem","position":2,"name":"Artificial Intelligence","item":"https:\/\/www.techopedia.com\/ai"},{"@type":"ListItem","position":3,"name":"Machine Learning","item":"https:\/\/www.techopedia.com\/topic\/318\/machine-learning"},{"@type":"ListItem","position":4,"name":"Why We All Need to Care About Inclusive AI"}]},{"@type":"WebSite","@id":"https:\/\/www.techopedia.com\/#website","url":"https:\/\/www.techopedia.com\/","name":"Techopedia","description":"","publisher":{"@id":"https:\/\/www.techopedia.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.techopedia.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.techopedia.com\/#organization","name":"Techopedia","url":"https:\/\/www.techopedia.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.techopedia.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2025\/02\/techopedia-light-logo.svg","contentUrl":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2025\/02\/techopedia-light-logo.svg","caption":"Techopedia"},"image":{"@id":"https:\/\/www.techopedia.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/techopedia\/","https:\/\/x.com\/techopedia","https:\/\/www.linkedin.com\/company\/techopedia\/","https:\/\/www.youtube.com\/c\/Techopedia"],"publishingPrinciples":"https:\/\/www.techopedia.com\/about\/editorial-policy","ownershipFundingInfo":"https:\/\/www.techopedia.com\/about"},{"@type":"Person","@id":"https:\/\/www.techopedia.com\/#\/schema\/person\/c5cba4c3a759c96c88b5a061d7c1b87e","name":"Neil C. Hughes","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.techopedia.com\/#\/schema\/person\/image\/","url":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2023\/09\/avatar_user_286637_1695737175-300x300.jpeg","contentUrl":"https:\/\/www.techopedia.com\/wp-content\/uploads\/2023\/09\/avatar_user_286637_1695737175-300x300.jpeg","caption":"Neil C. Hughes"},"description":"Neil is a tech journalist who has been writing about tech trends, gaming, esports, and high-profile interviews since 2009 when he joined This Is My Joystick. Fifteen years later, he's a LinkedIn Top Voice and the Tech Talks Daily Podcast host. When not wandering the tech conference show floors of Vegas or playing video games, the Derby County fan can be found trying his luck with football accumulators.","sameAs":["https:\/\/techblogwriter.co.uk\/","https:\/\/www.instagram.com\/neilchughes\/","https:\/\/www.linkedin.com\/in\/neilchughes\/","https:\/\/x.com\/https:\/\/twitter.com\/NeilCHughes","https:\/\/www.youtube.com\/@NeilHughes\/videos"],"knowsAbout":["Technology & iGaming Journalist"],"url":"https:\/\/www.techopedia.com\/contributors\/neilhughes"}]}},"modified_by":"Eddie Wrenn","_links":{"self":[{"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/posts\/155337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/users\/286637"}],"replies":[{"embeddable":true,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/comments?post=155337"}],"version-history":[{"count":0,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/posts\/155337\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/media\/153237"}],"wp:attachment":[{"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/media?parent=155337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/categories?post=155337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/tags?post=155337"},{"taxonomy":"category_partsoff","embeddable":true,"href":"https:\/\/www.techopedia.com\/wp-json\/wp\/v2\/category_partsoff?post=155337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}