{"id":8227,"date":"2014-01-17T09:41:08","date_gmt":"2014-01-17T09:41:08","guid":{"rendered":"https:\/\/www.techopedia.com\/definition\/communications-as-a-service\/"},"modified":"2018-04-12T16:22:44","modified_gmt":"2018-04-12T16:22:44","slug":"communications-as-a-service","status":"publish","type":"definition","link":"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas","title":{"rendered":"Communications as a Service"},"content":{"rendered":"<h2><span id=\"what_does_communications_as_a_service_mean\">What Does Communications as a Service Mean?<\/span><\/h2>\n<p>Communications as a service (CaaS) is a collection of different vendor services that facilitate business communications. Organizations may use these and similar services to lower costs and increase efficiency for business processes involving audio or video telecommunications.<\/p>\n<h2><span id=\"techopedia_explains_communications_as_a_service\">Techopedia Explains Communications as a Service<\/span><\/h2>\n<p>CaaS is part of a larger category of services known as software as a service (SaaS), in which vendors offer software products and services over the Internet. It is also an alternative to the traditional model of buying and installing licensed software on site.<\/p>\n<p>The core concept of CaaS is that accessing these services over the internet is extremely convenient. The client businesses do not have to worry about maintaining servers and connections, uploading different kinds of content or doing all of the administrative work involved in keeping a communications platform functional. Business users just sign in and use the services. Types of CaaS include Voice over Internet Protocol (VoIP) or internet telephone solutions, and video conferencing services.<\/p>\n<p>Businesses have designed specific video conferencing products in which users can sign via the Internet and participate as necessary. Vendors can then bill the business according to its participation. The convenience and utility of CaaS and similar services are rapidly expanding the business world. It is part of a greater trend toward cloud computing services and other remote services used by businesses to reduce overhead or optimize business processes.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What Does Communications as a Service Mean? Communications as a service (CaaS) is a collection of different vendor services that facilitate business communications. Organizations may use these and similar services to lower costs and increase efficiency for business processes involving audio or video telecommunications. Techopedia Explains Communications as a Service CaaS is part of a [&hellip;]<\/p>\n","protected":false},"author":7813,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","om_disable_all_campaigns":false,"footnotes":""},"definitioncat":[231,215,229],"class_list":["post-8227","definition","type-definition","status-publish","format-standard","hentry","definitioncat-it-business-alignment","definitioncat-cloud-computing","definitioncat-infrastructure-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Communications as a Service (CaaS)? - Definition from Techopedia<\/title>\n<meta name=\"description\" content=\"This definition explains the meaning of Communications as a Service and why it matters.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communications as a Service\" \/>\n<meta property=\"og:description\" content=\"This definition explains the meaning of Communications as a Service and why it matters.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas\" \/>\n<meta property=\"og:site_name\" content=\"Techopedia\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/techopedia\/\" \/>\n<meta property=\"article:modified_time\" content=\"2018-04-12T16:22:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@techopedia\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas\"},\"author\":{\"name\":\"Margaret Rouse\",\"@id\":\"https:\/\/www.techopedia.com\/#\/schema\/person\/f5dd538e31ee352d105b8af36c4268a5\"},\"headline\":\"Communications as a Service\",\"datePublished\":\"2014-01-17T09:41:08+00:00\",\"dateModified\":\"2018-04-12T16:22:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas\"},\"wordCount\":241,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.techopedia.com\/#organization\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas#respond\"]}],\"articleSection\":\"\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas\",\"url\":\"https:\/\/www.techopedia.com\/definition\/16031\/communications-as-a-service-caas\",\"name\":\"What is Communications as a Service (CaaS)? 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