{"id":7992,"date":"2012-12-12T16:24:46","date_gmt":"2012-12-12T16:24:46","guid":{"rendered":"https:\/\/www.techopedia.com\/definition\/marketing-automation\/"},"modified":"2017-08-31T17:34:51","modified_gmt":"2017-08-31T17:34:51","slug":"marketing-automation","status":"publish","type":"definition","link":"https:\/\/www.techopedia.com\/definition\/15586\/marketing-automation","title":{"rendered":"Marketing Automation"},"content":{"rendered":"

What Does Marketing Automation Mean?<\/span><\/h2>\n

Marketing automation is the use of software and Web-based services to execute, manage and automate marketing tasks and processes. It replaces manual and repetitive marketing processes with purpose-built software and applications geared toward performance. For example, many businesses use CRM systems for marketing automation<\/a>.<\/p>\n

Techopedia Explains Marketing Automation<\/span><\/h2>\n

Designed to automate historically manual Internet marketing processes, marketing automation is based on a marketing software engine integrated with marketing logic and components.<\/p>\n

Marketing automation is often implemented to manage Web-based marketing processes that are performed on an Internet channel, such as a company website or social media network. Marketing automation allows organizations to review traffic statistics, evaluate customer data, measure conversions, interact with customers and provide marketing content based on these factors.<\/p>\n

Key marketing automation software functions include:<\/p>\n