As a retailer, you need your retail POS system to be much more than a transaction point. It should help you track inventory and sales and make transactions easier for your customers. The best retail POS systems are also innovative, reliable, data-driven, and holistic in helping you manage your business.
That’s why I’ve tested several POS providers over a month-long period to find the best POS systems for retail so you can find a solution for your business.
- Show Full Guide
Best POS Systems for Retail 2024 Ranked
- Square – Best POS System for Retail Overall. Square takes the crown for the overall best POS system for retail because it’s easy to use, handles inventory well, and integrates seamlessly whether you’re selling in-store or online.
- eHopper – Best for Small Business Owners on a Budget. As an affordable POS, Hopper includes all basic retail features at a fair price.
- Shopify – Best POS for Retailers on Multiple Platforms. I found that Shopify really nails the omnichannel experience with real-time inventory syncing.
- Lightspeed – Best POS for In-Person Retailers. The go-to for in-person retailers thanks to its powerful inventory tools, detailed reporting, and custom workflows tailored for brick-and-mortar shops.
- Clover – Best POS for Payment Flexibility. Clover shines with a variety of payment methods and customizable hardware options that let you set up your checkout just the way you want.
- SumUp – Best POS with Marketing Capabilities. SumUp stands out for its built-in marketing features, like loyalty programs and promotions, which help retailers engage customers and drive repeat business.
- Zettle (PayPal) – Best Free Retail POS System. Zettle is straightforward, covers essential POS needs, and lets small businesses accept payments with easy PayPal integration.
The Best Retail POS Systems Tested by Our Experts
eHopper - Best POS for Small Business Owners on a Budget
Shopify - Best POS for Retailers on Multiple Platforms
What Does POS Stand for in Retail?
In retail, POS stands for point of sale. These systems blend specialist software and hardware to create an endpoint where customers can pay for their items both in-store and online.
Beyond that, leading POS systems feature additional functionality, such as automated marketing tools, team management, and inventory management, to help retailers boost sales and optimize productivity.
Benefits of POS in Retail
So, you know you should have a POS system for your retail store. But what are actually the benefits of a retail POS system? Think of it as more than just a way to ring up sales – it’s your one-stop solution for managing inventory, understanding your customers, and streamlining operations.
Here’s how a POS system can transform your retail business:
- Streamlined Checkout Process – A POS system speeds up transactions with features like barcode scanning and digital payments, ensuring shorter wait times and a smoother customer experience.
- Inventory Management – Real-time tracking of stock levels helps prevent overstocking or running out of popular items, saving you money and improving sales efficiency.
- Data-Driven Insights – Built-in reporting tools offer sales trends and customer behavior insights, helping you make smarter business decisions to boost profits.
- Improved Customer Experience – Features like loyalty programs and personalized recommendations create a better shopping experience, encouraging repeat visits.
- Enhanced Employee Efficiency – User-friendly interfaces and automated processes reduce training time and allow your staff to focus on delivering excellent service.
Reviews of the Best POS Systems for Retail
To ensure I evaluate each POS system fairly and consistently, I’ve ranked each provider against several critical success factors, including price, features, usability, and automation.
1. Square – Best Retail POS Overall
Free Trial | Free Plan |
---|---|
Price From | $89/month |
Transaction Fees | In-person: 2.5% + 10 cents
Online: 2.9% + 30 cents |
Reporting | Yes |
Top 3 Features | Advanced Inventory Management, Virtual Terminal, Integrations |
Pros
- User-friendly interface
- Loyalty scheme option
- Fantastic inventory management
- Free plan
- Allows multi-store sales
Cons
- The processing rate is higher than the average
2. eHopper – Best for Small Business Owners on a Budget
Free Trial | Free plan |
---|---|
Price From | $14.99/month |
Transaction Fees | Starting from 2.5% +10 cents |
Reporting | Yes |
Top 3 Features | Digital Signage, Time Clock, B2B Marketplace |
Pros
- Free hardware
- Great value for money
- Option to pass processing fees onto customers
- Option to roll out a loyalty program
Cons
- Tied in for one year
- Limited customer service support
- Not scalable
3. Shopify – Best POS for Retailers on Multiple Platforms
Free Trial | 3-day free trial |
---|---|
Price From | $29 per month |
Transaction Fees | In-person: 2.9% + 10 cents
Online: 2.9% + 30 cents |
Reporting | Yes |
Top 3 Features | Marketing and Promotions Tools, Omnichannel Support, Website Builder |
Latest Update from Shopify: On September 19th, 2024, Shopify extended its Pickup in store capability to support “ship to store” fulfillment through its Store transfers feature. Shopify also changed how pickup locations are displayed at checkout, showing users only locations within the buyer’s country. The point of this new feature is to improve user experience by offering more personalized location-specific results.
Pros
- Excellent third-party integrations
- Next-level marketing features
- In-depth retail analytics to monitor stores in real-time
- Intuitive to use for beginners
Cons
- Expensive
- Limited customer support on lower-tier plans
- Short free-trial duration
4. LightSpeed – Best POS for In-Person Retailers
Free Trial | No |
---|---|
Price From | $89/month |
Transaction Fees | In-Person: 2.6% + 10 cents Online: 2.9% + 30 cents |
Reporting | Yes |
Top 3 Features | Inventory Management, Ecommerce Tools, Integrations |
Pros
- Easy to use retail POS system
- Excellent inventory management features
- Compatible with third-party hardware
- Powerful reporting tools
Cons
- Expensive
- No free trial
- Requires technical knowledge to make the most of potential integrations and data-driven insights
5. Clover – Best POS for Payment Flexibility
Free Trial | No |
---|---|
Price From | $60/month for 36 months |
Transaction Fees | Starting from 2.3% + 10 cents |
Reporting | Yes |
Top 3 Features | Flexible Payments, Team Management Features, Data-driven Insights |
Pros
- Flexible payments
- Competitively priced
- Great reporting capabilities
- Hardware included in each plan
Cons
- Need technical knowledge to understand reporting insights
- Dedicated hardware is required to use the software
6. SumUp – Best POS With Marketing Capabilities
Free Trial | Free to use |
---|---|
Price From | Free to use |
Transaction Fees | In-Person: 2.6% + 10 cents
Online: 3.5% + 15 cents |
Reporting | Yes |
Top 3 Features | Customer Rewards and Automated Marketing, Great Dashboard, Integrations |
Latest Update from SumUp: In May 2024, SumUp launched a direct debits feature for only UK-based merchants that use business accounts. This update helps businesses automate recurring payments like utilities, memberships, and subscriptions. It will also reduce the administrative work of dealing with late fees.
Pros
- Intuitive POS software to use
- Great data-driven marketing suite
- Sleek design of POS hardware
- Free plan and 30-day money-back guarantee
Cons
- Can be expensive
- Hardware costs extra
- High online transaction fees
7. Zettle – Best Free Retail POS System
Free Trial | Free to use |
---|---|
Price From | Free to use |
Transaction Fees | Starting from 1.7% |
Reporting | Yes |
Top 3 Features | Tap to Pay, Payment Link, Staff Productivity Tracker |
Pros
- Supports on-the-go sales with its flexible payment solutions
- Free to use
- Supports multiple currencies
- Easy to use
Cons
- The invoicing rate is high
- Limited integrations
- Requires the internet to function
The Best POS Systems for Retail Compared
Now that we’ve looked at each retail POS in-depth, here’s a side-by-side comparison of each.
POS | Square | eHopper | Shopify | Lightspeed | Clover | SumUp | Zettle |
---|---|---|---|---|---|---|---|
Best For | Overall | Small Business Owners on a Budget | Retailers on Multiple Platforms | In-Person Retailers | Payment Flexibility | POS With Marketing Capabilities | Free Retail POS |
Free Trial | Free Plan | Free Plan | 3-Day Free Trial | No | No | Free to Use | Free to Use |
Starting Price | $89/month | $14.99/month | $29 per month | $89/month | $60/month for 36 months | Free to Use | Free to Use |
Transaction Fees | In-person: 2.5% + 10 cents
Online: 2.9% + 30 cents |
Starting from 2.5% +10 cents | In-person: 2.9% + 10 cents
Online: 2.9% + 30 cents |
In-Person: 2.6% + 10 cents
Online: 2.9% + 30 cents |
Starting from 2.3% + 10 cents | In-Person: 2.6% + 10 cents
Online: 3.5% + 15 cents |
Starting from 1.7% |
Top Features | Advanced Inventory Management, Virtual Terminal, Integrations | Digital Signage, Time Clock, B2B Marketplace | Marketing and Promotions Tools, Omnichannel Support, Website Builder | Inventory Management, Ecommerce Tools, Integrations | Flexible Payments, Team Management Features, Data-driven Insights | Customer Rewards and Automated Marketing, Great Dashboard, Integrations | Tap to Pay, Payment Link, Staff Productivity Tracker |
How We Review And Test POS Products
To provide our readers with accurate and well-informed recommendations, we test the most popular POS products on the market to find the best options for you. Our methodology consists of the following criteria:
- Scalability: We look at how many users can be added to a platform and how easy it is to do so to ensure companies can easily add more employees to their payroll as they scale their operations.
- Integrations: We evaluate each piece of software’s integrations to determine how well it fits in with other key pieces in a business’s software stack and whether its functionality can be expanded.
- Total Cost: We look at the features, integrations, customer service, and extras to determine if the price of the software matches the value it provides. We score a product higher if it offers customers a free trial.
- User Experience: We get hands-on with each product to put ourselves in the shoes of a new user, testing each platform to gain an understanding if the platform is easy to use or requires onboarding.
- Features: We examine the features offered by each POS software, how useful those features are, and how they compare to others on the market.
- Security: We delve into the security protocols of each company, assessing the measures in place to safeguard user data.
- Customer Reviews: We consider customer reviews from reputable third-party websites as a crucial aspect of our evaluation process.
Retail POS Systems Cost
The cost of retail POS systems can vary widely depending on a few critical factors, which are as follows:
POS System vs Cash Register for Retail
In retail, a cash register is a basic device that can process transactions. A POS can do this and a whole lot more, including key features like inventory management, customer loyalty program management, sales analytics, staff time tracking, marketing, and so forth.
How to Choose A Retail POS System
When on the hunt for a retail POS system, prioritize platforms with at least some of the following features, depending on your needs:
A top-tier POS system should be a jack-of-all-trades when it comes to payment methods. From credit cards to QR code payments, the more options available, the better. This flexibility not only caters to diverse customer preferences but also maximizes sales potential by removing barriers to purchase.
Your POS system should come equipped with inventory management capabilities like real-time tracking and automated stock alerts to help with stock management and ordering.
As your business flourishes, so should your POS system. Select a solution that can effortlessly scale alongside your company. Whether you’re expanding to new locations or diversifying your product offerings, your POS system should adapt to meet your evolving needs
Look for a POS that enables you to harness sales data to deliver targeted marketing and a loyalty program: rewarding repeat customers, incentivizing referrals, and gathering valuable insights on consumer behavior.