The best cloud POS systems are game-changers for modern businesses, offering flexibility, real-time data access, and seamless integrations. Whether you’re managing a bustling retail store, a thriving café, or even an online shop, a cloud POS lets you handle transactions, inventory, and customer management from anywhere.
I’ve personally tested these systems to ensure they deliver what businesses need. From ease of use and setup to reporting tools, inventory management, and integrations, I’ve evaluated every feature. My goal is to help you find a reliable, scalable system that fits your needs, whether you’re just starting out or growing fast.
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The Best Cloud POS Systems
- Clover: Best Cloud POS with Industry-specific Features
- Shopify: Best Cloud POS for Omnichannel Sales
- TouchBistro: Best Cloud POS for Restaurants with Menu Management
- Lightspeed: Best Cloud Retail POS for Inventory Management
- Lavu: Best Cloud POS for iOS
- Toast: Best Cloud POS for Android
- Square: Best Free Cloud POS system
The Best Cloud-based POS System 2024
Toast - Unparalleled Online Ordering Functionality
What Is a Cloud-Based POS System?
A cloud-based POS system is a modern take on the traditional cash register, but instead of storing all the data locally on a computer or server, everything lives in the cloud, aka the internet. This means you can access your sales data, inventory, and customer info from anywhere.
With a cloud-based POS, you’re not tied to bulky hardware. It works on devices like tablets, smartphones, or computers, making it super flexible for your retail or restaurant setup. Plus, updates happen automatically, so you always have the latest features without lifting a finger.
Key Features to Look For in a Cloud-Based POS
To get the most out of your cloud POS system, make sure your system comes with these essential features:
- Real-Time Reporting and Analytics – Gives you instant insights into sales, inventory, and customer behavior so you can make informed decisions on the go.
- Inventory Management – Tracks stock levels in real-time, helping you avoid stockouts or overstocking and keeping your shelves optimized.
- Multi-Device Accessibility – Works on tablets, smartphones, and desktops, giving you the flexibility to manage your business from anywhere.
- Offline Mode – Ensures you can still process transactions even if the internet goes down, so your business never misses a beat.
- Integrated Payment Processing – Supports multiple payment methods, from credit cards to digital wallets, providing convenience for both you and your customers.
- Customer Relationship Management (CRM) – Stores customer data and purchase history, helping you personalize service and create loyalty programs to drive repeat business.
- Seamless Integrations – Connects with accounting, eCommerce, and marketing tools to streamline your operations and save time.
Reviews of the Best Cloud POS Systems
Below, we’ll take a deep look at each of our top cloud POS providers in detail, exploring each vendor’s unique features, price, and overall pros and cons. It’s important to note that no one provider is resoundingly better than the others. Each has its own strengths and weaknesses, and the one you choose will depend on factors like your needs and budget.
1. Clover – Best for Industry-Specific Features
Free Trial? | No |
---|---|
Price From | Quote based depending on sector |
Transaction Fees | Quote based |
Reporting | Yes |
Pros
- Industry-specific features
- Plenty of integrations
- Don’t have to pay extra for hardware
- Robust reporting functionality
Cons
- Expensive for large organizations
- Not as intuitive to use as other providers
- Cannot use your own hardware
2. Shopify – Best for Omnichannel Businesses
Free Trial? | Yes |
---|---|
Price From | $29 per month |
Transaction Fees | 2.9% + 30c per transaction |
Reporting | Yes |
Latest Update from Shopify: In September 2024, Shopify added more automation functions to its marketing features. With this, you can set up automatic actions like sending emails or managing tasks based on customer behavior. I love Shopify’s marketing automation as it streamlines marketing and supports operations to be more efficient and targeted. Although you can build custom automation via Flow, Shopify added two new marketing automation templates: welcoming new VIPs and sending birthday emails.
Pros
- Unique features
- Great marketing app
- Powerful automation
- Ecommerce functionality
Cons
- Can be expensive
- Hardware not included in the subscription cost
- Not suitable for certain sectors like restaurants
3. TouchBistro – Best for Menu Management
Free Trial? | No |
---|---|
Price From | $69/month |
Transaction Fees | Quote based |
Reporting | Yes |
Pros
- Great additional features
- Accepts offline payments
- Flat pricing structure
- Easy to use
Cons
- Some features cost extra
- Opaque transaction fees
4. Lightspeed – Best for Inventory Management
Free Trial? | No |
---|---|
Price From | $89/month |
Transaction Fees | – In-person: 2.6% plus 10 cents per transaction. – Online: 2.9% plus 30 cents for transactions. |
Reporting | Yes |
Latest Update from Lightspeed: In September 2024, Lightspeed significantly improved its stock control management with dedicated search filters for each tab. So, if you’re looking for the flow of an inventory, you can check any of the stock control tabs, such as “Orders,” “Transfers,” and “Returns.”.
Pros
- Excellent data-driven insights
- Top-notch inventory management
- Can be used on an iPad
- Ecommerce tools
Cons
- Expensive
- Customer support can be difficult to reach
5. Lavu – Best Cloud POS for iOS
Free Trial? | No |
---|---|
Price From | $99/month |
Transaction Fees | 2.99% |
Reporting | Yes |
Pros
- Excellent menu management
- Innovative payment features
- Highly scalable
- Easy to use
Cons
- Can be expensive
- Opaque processing rates
6. Toast – Best Cloud POS for Android
Free Trial? | Yes |
---|---|
Price From | $69/month |
Transaction Fees | Quote based |
Reporting | Yes |
Latest Update from Toast: The Toast POS app release version 2.78 has corrected the glitches where some scheduled orders had incorrect preparation times, affecting the kitchen workflow. The new update now ensures that scheduled orders appear after existing tickets are already in progress. This adjustment ensures customers’ orders maintain the correct order in the kitchen queue and prevents confusion or disorder.
Pros
- Intuitive interface
- Free plan
- Scalable
- Excellent menu features
Cons
- Have to buy most expensive plan to unlock delivery features
- Opaque hardware pricing
7. Square – Best Free Cloud POS
Free Trial? | N/A |
---|---|
Price From | Free to use |
Transaction Fees | 1.75% per transaction |
Reporting | Yes |
Pros
- Intuitive to use
- Inventory management
- Excellent reporting
- Free plan
Cons
- Costly processing fees
- Many add-ons cost extra
The Best Cloud POS Systems Compared
Now we’ve looked at each cloud POS system in-depth, here’s a quick play-by-play of each provider at a glance.
POS System | Free Version? | Starting Price | Best For? | Top Features |
---|---|---|---|---|
Clover | ❌ | Quote-based | Industry-features | Excellent reporting, Great shift management features, Expansive add-ons |
Shopify | ❌ | $29 per month | Omnichannel | Ecommerce functionality, Thoughtful marketing features, Intuitive to use |
TouchBistro | ❌ | $69/month | Menu management | Excellent menu management, Range of features, In-depth reporting |
Lightspeed | ❌ | $89/month | Inventory management | No hardware required, Fantastic inventory management, Extensive integrations |
Lavu | ❌ | $99/month | iOS | Innovative payment options, Dual pricing feature |
Toast | ✅ | Free | Android | Durable hardware, Free plan, Restaurant-specific features |
Square | ✅ | Free | Startups | Free plan, Ecommerce functionality, Staff management features |
How We Review And Test POS Products
To provide our readers with accurate and well-informed recommendations, we test the most popular POS products on the market to find the best options for you. Our methodology consists of the following criteria:
- Scalability: We look at how many users can be added to a platform and how easy it is to do so to ensure companies can easily add more employees to their payroll as they scale their operations.
- Integrations: We evaluate each piece of software’s integrations to determine how well it fits in with other key pieces in a business’s software stack and whether its functionality can be expanded.
- Total Cost: We look at the features, integrations, customer service, and extras to determine if the price of the software matches the value it provides. We score a product higher if it offers customers a free trial.
- User Experience: We get hands-on with each product to put ourselves in the shoes of a new user, testing each platform to gain an understanding if the platform is easy to use or requires onboarding.
- Features: We examine the features offered by each POS software, how useful those features are, and how they compare to others on the market.
- Security: We delve into the security protocols of each company, assessing the measures in place to safeguard user data.
- Customer Reviews: We consider customer reviews from reputable third-party websites as a crucial aspect of our evaluation process.
What Does a Cloud POS Cost?
The cost of a point-of-sale system can vary significantly depending on the features you choose to include, as well as hardware. Here’s a closer look at cost considerations for choosing a cloud-based software:
Cloud vs Traditional POS
If you’re wondering whether you should go for a cloud or traditional POS system, here’s a closer look at the differences between the two:
- Additional features: A cloud POS system has added functionalities compared to a traditional POS, such as inventory management, CRM features, staff management and more.
- Upkeep: Maintaining an on-premises POS requires ongoing maintenance and technical expertise. With a cloud POS, the provider takes care of this aspect for you.
- Flexibility: On-premises sale software doesn’t have the scalability and flexibility of the cloud.
- Anywhere access: With a traditional POS, you’ll need to be on-site to access sales data. With the cloud, you can access this information anywhere.
- Cost: Traditional POS systems are notoriously expensive to purchase and upkeep. Cloud-based services tend to be much cheaper in the long run.
Benefits of a Cloud POS
Investing in a top-tier cloud POS system can revolutionize your business operations and open up new avenues for revenue generation. Here are some of the benefits you can expect:
- Efficiency: Cloud POS systems go beyond simple payment processing, serving as a central hub for operational efficiency. A powerful tool can save countless hours otherwise spent juggling multiple systems.
- Customer Experience: Cloud POS systems elevate the customer journey by offering innovative features such as QR code payments, loyalty programs, and personalized marketing promotions.
- E-commerce Integration: Many cloud POS providers include website builders and e-commerce capabilities, empowering businesses to expand into online sales channels seamlessly.
- Increased Revenue: Leveraging data-driven analytics and reporting, cloud POS systems enable businesses to uncover hidden revenue streams and capitalize on growth opportunities.
- Streamlined Operations: With functionalities like inventory management, table management, and employee scheduling, cloud POS systems empower businesses to streamline their operations and maximize efficiency.
How to Choose a POS System
Here are some of the key factors to consider when choosing POS software:
POS systems offer various pricing models, including subscriptions, hardware purchases, and transaction-based fees. Understanding pricing in the context of your business’s financial resources is crucial.
Selecting POS software tailored to your business type is crucial, as different industries have distinct operational needs. For instance, what works for a retail store might not suit a hotel’s requirements.
By aligning your POS with your business type, you ensure it caters to industry-specific functions and features.
A user-friendly POS system reduces staff’s learning curve, enabling them to serve customers more effectively. This enhances the customer experience, minimizes errors at checkout, and boosts efficiency.
Integrations enhance your POS system’s functionality by linking it with accounting software, customer relationship platforms, and more. Unifying your various platforms streamlines operations, helping you to gain better insights from your data and enhance competitiveness.
One size fits all won’t help you stand out from the crowd. That’s where customization comes in, letting you tailor your POS platform to suit your brand values and workflows.
Choosing a POS provider with robust customer support helps minimize disruptions and potential revenue losses. Look for a provider with 24/7 support.