Alice Martin has five years experience as a writer before joining Techopedia in 2024. After completing an interdisciplinary degree in Liberal Arts and Sciences at…
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Selecting the best ecommerce CRM software for your online business will be the key to boosting your sales and turning casual website visitors into loyal customers.
The ecommerce industry is expected to grow by 8.1% annually until 2027, and competition among online sellers has never been so fierce. A dedicated ecommerce CRM can improve your chances of success in the competitive ecommerce landscape by helping you manage customer data, track sales, and run targeted marketing campaigns based on customer behavior.
With our extensive CRM expertise, we have compiled a list of the top 8 ecommerce CRM solutions of 2024, evaluated for their integrations, user-friendliness, security, and pricing.
Techopedia’s Top CRM Software for Ecommerce
Salesforce — Best Ecommerce CRM Solution for Integrations
Based on extensive product research, we’ve identified the top eight best ecommerce CRM solutions which stand out for their superior ecommerce features, pricing, integrations, usability, and security.
If you’re choosing software for a small or medium-sized ecommerce company, you might also like to take a look at our comprehensive guide to the best CRM software for small businesses. You’ll find several of the providers on this list in that article, too — these could be your ideal shortlist.
1. Salesforce– Best Ecommerce CRM Solution for Integrations
Best For
Integrations
Starting Price
$25/month/user
Free Version
✅
Top 3 Features
Einstein AI, Integrations, Data Capture
Why We Picked It
Salesforce is a well-known name in CRM for ecommerce and for good reason. While it’s pricier than monday.com and Freshsales, its native integrations (meaning apps built by Salesforce and designed specifically for use with their platform) and impressive marketplace of 3,000+ third-party integrations create a seamless customer relationship management experience when cultivating online sales. This also allows for plenty of room to expand as your ecommerce business grows.
Features
Einstein for Sales — Draft personalized emails to your buyers and analyze the success of conversations with the help of Salesforce’s Generative AI, Einstein, in this recently updated feature for Summer 2024.
Integrations — Salesforce hosts over 3,000 third-party integrations, including Marketo, Userpilot, and MailChimp, in addition to its native integrations, meaning the platform offers essentially infinitely adaptable functionality.
Automatic Data Capture — Sync relevant information about your customers to remove manual data entry from your to-do list and win back time for more engaging and productive activities.
Pricing
Salesforce Sales Cloud offers five pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes.
Plan
Starter Suite
Pro Suite
Enterprise
Unlimited
Einstein 1 Sales
Annualy
$25/user/month
$100/user/month
$165/user/month
$330/user/month
$500/user/month
Starter Suite — Contact, lead, task, account, and opportunity management, Gmail and Outlook integration, email productivity features, mobile app, and customizable reports.
Pro Suite — Everything in Starter, plus individual buyer accounts, Salesforce meetings, Sales Cloud Everywhere, forecasting, Lightning App Builder, Flow Builder, and full offline mobile functionality.
Enterprise — Everything in Pro, plus conversation and deal insights, opportunity scoring, pipeline inspection, waterfall charts, workflow and approval automation, and data synchronization.
Unlimited — Everything in Enterprise, plus sales engagement and conversation intelligence, Premier Success Plan, Einstein relationship insights and forecasting, buyer assistant, email insights, and lead scoring.
Einstein 1 Sales — Everything in Unlimited, plus Generative AI, unified data, sales planning, programs and collaboration, faster access to the knowledge base, and Slack integration.
Who it's Best For
Salesforce offershuge potential for well-established companiesthat want to invest in an advanced CRM system with manyintegrations to target large segmented audiences and move them through the sales funnel.
Since it’s on the pricier end of the spectrum, Salesforce may be less suited to smaller online stores or ecommerce companies. A steep learning curve in terms of its usability means it’s not ideal if you’re looking for a quick setup and low financial investment.
Pros
Feature-rich
Generative AI “Einstein” features for content creation
AppExchange market for app integrations
Frequent updates
Excellent automation
Cons
Steep learning curve
A sharp increase in pricing between Starter and Pro plans
Live chat, Google Ads integrations, Landing page creation
Why We Picked It
It may not be surprising we chose HubSpot for this list; like Salesforce, HubSpot is a very popular, well-known, widely-used CRM system. We also think it’s one of the best free CRM products out there and does not require a credit card for sign-up.
It provides all the fundamental tools your marketing, sales, and customer service teams need for success as well as some CMS and operational features.
Features
Live Chat — Engage directly with your website visitors to provide support and help turn casual browsing into conversions.
Ads – Integrate with Google Ads to run personalized campaigns aimed at both existing and potential customers.
Landing Pages — As part of HubSpot’s free tools, create and test winning landing pages for your website that will attract new customers.
Pricing
HubSpot offers four pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes:
Plan
Free Tools
Starter Customer Platform
Professional Customer Platform
Enterprise Customer Platform
Annual
$0
$15/user/month
$1,170/month incl. 5 users
$4,300/month incl. 7 users
Monthly
$0
$20/user/month
$1,300/month incl. 5 users
$4,300/month incl. 7 users
Free Tools — Limited email reporting, email reply tracking, 1 email automation, Facebook Messenger automation, 2000 email sends per month, Stripe payment processing, mobile app, ad targeting, list segmentation, 3 reporting dashboards, 100 products, ticketing,
Starter Customer Platform — Everything in Free Tools, plus 1 million products, 10 reporting dashboards, 10 automations, HubSpot payments, up to 5 currencies, and watermark-free live chat.
Professional Customer Platform — Everything in Starter, plus Salesforce, Google Search Console, and WhatsApp integration, SEO analytics, campaign management, A/B testing, omnichannel marketing automation, custom reporting, social media integration, unlimited automations, up to 30 currencies, and 300 fully customizable sales automations.
Enterprise Customer Platform — Everything in Professional, plus additional ad audiences, marketing contact tiers, and active lists for segmentation, up to 200 currencies, up to 300 connected social media accounts, sensitive data, custom events and objects, and predictive lead scoring.
Who it's Best For
HubSpot is an ideal customer analytics tool for first-time CRM users because of its simple yet effective reporting and dashboard features. Its free plan is low commitment but high reward, making it a fantastic asset for contact management, email campaigns, and A/B testing without financial investment.
There’s plenty of room for scalability, thanks to the range of pricing tiers. Just be mindful that there is quite a steep increase in pricing between the plans.
We selected monday.com as one of the top ecommerce CRM systems due to its user-friendly interface. It makes it easy to track emails and sales performance and manage customer interactions all in one place so you and your team can have a holistic view of your customer management.
monday.com is popular among users thanks to its intuitive style, which means it has a much gentler learning curve compared to more complex programs like Salesforce and you won’t have to invest as much time into training your staff to use it.
Features
Email Tracking — It’s easy to stay up to date with email performance thanks to updates on stats such as email open rates and replies.
Activity and Contact Management — Track emails and past communications as well as customer information in one centralized platform for a holistic view of how things are going.
No-Code Automations — Choose from a diverse range of pre-built automations to save time or create your own if you want the platform to do something specific that supports your processes.
Pricing
monday.com offers four pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes:
Plan
Basic
Standard
Pro
Enterprise
Monthly
$12/user/month
$17/user/month
$28/user/month
Custom
Annual
$15/user/month
$20/user/month
$33/user/month
Custom
Basic — Unlimited customizable pipelines, contacts, and boards; templates for lead, contact, and deal management; mobile apps; and unlimited free viewers.
Standard — Everything in Basic, plus advanced account, contact, and deal management, 2-way integration with Gmail and Outlook, AI email generation, activity management, quotes, invoices, and 250 custom CRM automations and integrations per month.
Pro — Everything in Standard, plus sales forecasting, email templates, tracking and automations, mass emails, Google Calendar sync, and 25,000 CRM automations and integrations per month.
Enterprise — Everything in Pro, plus lead scoring, advanced analytics, account management, enterprise-grade automations, integrations, and security features, and HIPAA compliance.
Who it's Best For
Since it’s rather sales-focused, monday.com’s Sales CRM platform is best suited to ecommerce teams who focus on actively pursuing sales leads versus those who want a more comprehensive CRM functionality for customer support and marketing too.
Its free plan, excellent customer service, and user-friendly interface mean monday.com is also a great fit for smaller teams or those with less CRM experience who want to trial the platform.
Pros
200+ templates for automations and boards
Excellent customer support
Intuitive, user-friendly, modern interface
Unlimited free viewers even on the most basic plan
Cons
Somewhat limited free-forever plan
More intended for sales teams instead of ecommerce sites
4. Pipedrive – Best Ecommerce CRM for Sales Pipeline Management
Best For
Sales pipeline management
Starting Price
$14/user/month
Free Version
✅
Top 3 Features
Customizable email campaigns, Web visitor tracking, Integrations
Why We Picked It
We picked Pipedrive as one of the best sales CRM tools for ecommerce as it provides strong sales pipeline management potential.
While it is more sales-focused than broader platforms like Salesforce and HubSpot, Pipedrive can assist ecommerce businesses with inventory management, targeted email marketing campaigns, and workflow automation.
Features
Customizable Email Campaigns — Segment your audience and create eye-catching emails with templates for more effective, targeted email campaigns.
Web Visitor Tracking — Gain insights into who is visiting your ecommerce site, how they found you, and how best to move them through the sales funnel.
Integrations — Over 400 integrations including Zendesk, Stripe, and MailChimp are available to link with your Pipedrive CRM software.
Pricing
Pipedrive offers five pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes:
Plan
Essential
Advanced
Professional
Power
Enterprise
Annual
$14/user/month
$34/user/month
$49/user/month
$64/user/month
$99/user/month
Monthly
$24/user/month
$44/user/month
$64/user/month
$79/user/month
$129/user/month
Essential — Lead and deal management, customizable pipelines, products catalog, data import and export, merge duplicates, 3,000 deals, 30 custom fields, 15 reports, API access, and a mobile app.
Advanced — Everything in Essential, plus 10,000 deals, 100 custom fields, 30 reports, 30 active automations, 1 active email sync, 2-way email sync, customizable emails, group emailing, automations, and Smart Contact Data.
Professional — Everything in Advanced, plus 100,000 deals, 300 custom fields, 150 reports, 60 active automations, custom visibility groups and permissions sets, multiple email accounts sync, free Smart Docs add-on, AI sales assistant, unlimited dashboards, revenue forecasting, and 24/5 live chat support.
Power — Everything in Professional, plus 200,000 deals, 500 custom fields, 250 reports, 90 active automations, 3 active email syncs, free Projects add-on, 24/7 live chat support, and phone support.
Enterprise — Everything in Power, plus unlimited deals, custom fields, and reports, 180 active automations, 5 active email syncs, and security alerts.
Pipedrive’s lead generation tool, LeadBooster, is not included as standard, but you can add it for an extra $32.50 per month.
Who it's Best For
Since Pipedrive focuses on sales pipeline management, it is more deal-focused than ecommerce-focused. It would be a great fit for ecommerce companies who actively seek sales opportunities via cold calling or emailing.
Pipedrive is less ideal for teams who engage in more passive selling and are in need of customer support, marketing, or inventory management features. That said, Pipedrive does offer 400+ integrations, so it could well integrate with existing software that covers those bases.
Pros
Affordable
Excellent customization
Workflow automation for most plans
Intuitive smartphone apps
Cons
Enhances security features only with its most expensive plan
AI features, Inventory management, Omnichannel selling
Why We Picked It
Zoho CRM made our list as one of the top ecommerce CRM platforms thanks to its time-saving, productivity-boosting automation features.
Zoho allows you to create automated workflows that emphasize team collaboration and time management; this will help elevate the productivity of your sales, marketing, and customer support teams. Like Freshsales, it also offers AI assistance, which eases your workload by offering helpful and personalized suggestions.
Features
AI Features — With Zoho’s AI features, you can predict the probability of conversions and identify the most opportune moments to send personalized offers to your customers.
Inventory Management — Zoho CRM provides the functionality to track inventory items, including products, vendors, and orders, in addition to contact management.
Omnichannel Selling — Zoho supports communication with your customers across a variety of channels, including phone, social media, and live chat.
Pricing
Zoho offers five pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes:
Plan
Standard
Professional
Enterprise
Ultimate
Annual
$14/user/month
$23/user/month
$40/user/month
$52/user/month
Monthly
$20/user/month
$35/user/month
$50/user/month
$65/user/month
Standard — Basic modules for contact management, advanced filters, multiple pipelines, scoring, sales forecasting, email insights, multiple currencies, workflow rules, homepage customization, custom fields, reports, analytics app, social media integration, and mass emailing.
Professional — Everything in Standard, plus automated follow-ups, custom dashboards, assignment rules for new leads, and CRM for Google Ads.
Enterprise — Everything in Professional, plus multiple scoring rules, email parsing, data entry wizards, CommandCenter, page layouts, custom modules and buttons, translations, developer sandbox, anomaly detection, webform analytics, autoresponders, and a range of AI features, including conversational AI, email intelligence, and sales prediction.
Ultimate — Everything in Ultimate, plus added business intelligence, analytics, and customizable features to better manage multi-department, multi-national teams.
Who it's Best For
Zoho is well-suited to medium-sized and larger ecommerce businesses that need a robust CRM solution.
Its automation and AI features win back valuable time for more strategic activities, while ecommerce-specific features like inventory management extend beyond the traditional remit of CRM, supporting the complete sales cycle.
6. Freshsales – Best All-in-One Ecommerce CRM Platform
Best For
Comprehensive CRM
Starting Price
$9/user/month
Free Version
✅
Top 3 Features
AI features, Automated sales sequences, Task management
Why We Picked It
We see Freshsales as one of the top ecommerce CRM solutions because it’s a great all-in-one option. While Pipedrive and monday.com may be better suited for sales-focused teams, Freshsales offers a CRM platform that encompasses sales, marketing, and customer support in one.
Freshsales helps you prioritize and customize your customer engagement and maximize efficiency with its AI-powered deal insights and sales forecasting. The AI-powered assistant can analyze emails and historical data to provide solutions that accelerate the sales cycle.
Features
AI Features — Freshsales’ Freddy AI assistant helps you send more personalized campaigns and even find potential new engaged customers based on its insights.
Automated Sales Sequences — Freshsales automates follow-ups and reminders for steps in your sales process to ensure fewer missed opportunities.
Task Management — Maintain oversight of your teams’ activities and interactions with customers with centralized task management functions.
Pricing
Freshsales offers three pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes:
Pro — Everything in Growth, plus AI contact scoring, advanced custom fields, auto-assignment, AI sales emails, AI text editing, multiple sales pipelines, AI deal insights, advanced workflows, and custom reports.
Enterprise — Everything in Pro, plus field-level security permissions, custom modules, AI sales forecasting, developer sandbox, and audit logs.
Who it's Best For
CRM encompasses a broad range of software platforms intended for ecommerce, sales, marketing, and customer support. Not all are created with versatility in mind, but Freshsales definitely suits those looking for a comprehensive solution that can be of assistance in all stages of the selling process, from creating marketing campaigns to dealing with customer queries.
Pros
All-in-one solution for sales, marketing, and customer support
Beginner-friendly interface
Advanced AI forecasting
Cons
Customer support could be better
Not the best choice for highly sales-focused teams
Sales and marketing automation, Kanban pipeline, Analytics
Why We Picked It
Capsule is a relatively simple and user-friendly CRM solution, making it a great fit for smaller and medium-sized ecommerce businesses. Its stripped-back interface means it’s easy to learn and navigate, but while it’s simple, it’s by no means basic in functionality. It offers features to assist in sales, marketing, and analytics.
However, it could go further to provide native customer support ticketing, as currently, you may have to integrate with a third party such as Zendesk.
Features
Sales and Marketing Automation — Reduce manual steps with Capsule’s range of workflow automation processes.
Kanban Pipeline — Display your sales pipeline in a familiar and intuitive Kanban board.
Analytics — Capsule allows you to reflect on your sales activities and gain insights to inform future decisions.
Pricing
Capsule offers five pricing tiers to suit a range of business sizes. Here’s more information on how much each plan costs and what it includes:
Plan
Free
Starter
Growth
Advanced
Ultimate
Annual
$0
$18/user/month
$36/user/month
$54/user/month
$72/user/month
Monthly
$0
$21/user/month
$38/user/month
$60/user/month
$75/user/month
Free — 250 contacts, 1 sales pipeline, 1 project board, 25 custom fields, 10 AI content edits, mobile app, API access, Zapier integrations and automations, and email sending.
Starter — Everything in Free, plus 30,000 contacts, 50 custom fields, 1 shared inbox, 5 email templates, activity reporting, and key integrations, including Google Workspace and Microsoft 365.
Growth — Everything in Starter, plus 60,000 contacts, 5 sales pipelines, 5 project boards, 150 custom fields, 1000 AI content edits, 3 shared mailboxes, 50 email templates, workflow automation, advanced sales reporting, and user roles & permissions.
Advanced — Everything in Growth, plus 120,000 contacts, 50 sales pipelines, 50 project boards, 300 custom fields, 1000 AI content assists, 5 shared mailboxes, and 500 email templates.
Ultimate — Everything in Advanced, plus 240,000 contacts, 100 sales pipelines, 100 project boards, unlimited custom fields, 10 shared mailboxes, 1000 email templates, implementation and data import support, custom training, dedicated account manager, and ongoing priority support.
Who it's Best For
Capsule’s sleek and minimalist interface makes it one of the best CRMs for small businesses and solopreneurs who are pressed for time but want to gain smarter insights into their customer relationship management.
To better cater to small and medium-sized businesses (SMBs), it could be more cost-effective, like Freshsales at $9 per month. However, with robust automations, integrations, and impressive analytics capabilities, we are confident that Capsule is a valuable addition to a small ecommerce company’s toolkit.
Pros
Beginner-level simplicity without unnecessary complications
Act! CRM is one of our top picks for ecommerce companies looking to develop lasting customer relationships thanks to its proficiency in supporting targeted email marketing campaigns. Its also the most expensive provider in our shortlist, which is especially clear when compared to monday.com and Freshsales.
Features
Customer Relationship History — Customer profiles include information such as family names, company names, occupations, and even hobbies, allowing your team to personalize their experience to a high degree and build closer customer relationships.
Offline Access — Stay connected to your customers even when on the move with offline access.
Marketing Automation — Create personalized campaigns and landing pages informed by your customers’ data to better appeal to their preferences.
Pricing
Act! offers just two pricing models. Your choice will depend on whether you’d like to work cloud-based or on-premises. Here’s more information on how much each plan costs and what it includes:
Plan
Act! Premium Cloud
Starter
Annual
$30/user/month
$37.50/user/month
Act! Premium Cloud — Brower-based CRM with secure hosting, automatic updates and backups. Technical support is included.
Act! Premium Desktop — Online and offline access, self-managed security, control of updates. Technical support is included.
Who it's Best For
Act! CRM could be the ideal solution for your ecommerce store if you frequently use email marketing to target potential customers. With its detailed customer profiles, you can say goodbye to generic marketing emails that will be overlooked and start communicating with your audience in a more meaningful way.
Pros
Offline access is possible
Beginner-friendly dashboards
Exceptional marketing automation features
Great email templates
Cons
Email integration requires an external email client
When trying to choose an ecommerce CRM system, it could be helpful to compare all platforms side-by-side at a glance. In this table, we’ve summarized each provider’s key features, including pricing, mobile compatibility, and integrations.
We base our recommendations on first-hand testing. All the CRM Software products we feature, have been tested based on the following criteria:
Ease of Use: We assess the CRM service’s overall UX across platforms. Some CRM services we’ve used have a learning curve, so we also factor in their online documentation.
Functionality: We consider the depth of features on offer, including contact, lead, and pipeline management, marketing capabilities, and the depth of reporting on offer.
Integrations: We assess the CRM platform’s ability to integrate with essential everyday tools like email marketing services, accounting software, and ERPs, for example.
Security and Compliance: We look for features like data encryption, role-based access controls, GDPR compliance, and industry-specific regulations like HIPAA.
Customization: We check for features like custom fields, workflows, and automation rules, to assess whether the platform can be tailored to specific needs and industries.
Value for Money: We weigh the feature-to-price value on offer and consider whether the provider offers affordable scalability.
Mobile Accessibility: To ensure sales reps and managers can use the CRM on the go, we test the mobile apps available and evaluate their functionality.
Reputation: We don’t waste our time with tools that don’t have a good reputation. We note what other users have to say to ensure we offer full insight into the tools we feature.
What is Ecommerce CRM Software and Why Do You Need It?
Ecommerce CRM software eliminates the guesswork in managing an online store. When selling online, you have limited personal interaction with customers compared to in-person sales.
By using CRM to monitor buyer behavior, you can gather data to create personalized marketing campaigns and communication strategies. CRM helps replicate the connection you would have in a physical store and helps you gain better insight into your customers.
Gathering customer data with CRM also supports your customer service team by creating a paper trail of customers’ preferences and previous tickets. Without an ecommerce CRM and the insights it provides into customer behavior, you might miss out on sales and marketing opportunities, provide subpar service, and ultimately experience lower customer satisfaction and loyalty.
With the ecommerce industry on the rise and competition ever-growing, you want to ensure you put your best foot forward.
How to Choose an Ecommerce CRM Platform
There are multiple factors you need to consider as an online store or ecommerce business owner when choosing an ecommerce CRM; here are a few of the top criteria that will inform your decision.
Features UsabilityIntegrationsCustomer supportPrice
Ensure to select a CRM that is fit for ecommerce by checking for customer segmentation, marketing automation, and analytics features. Think first about what you need the ecommerce CRM to help you with, then align these use cases with the features a provider excels at.
When adding a new software platform to your repertoire, it’s important to account for a learning curve. If you have more simple requirements or less time for onboarding, opt for a more basic system. More advanced needs may require a more complex system and, with that, a longer onboarding period.
One of the main draws of CRM is linking it with your existing ecommerce platform, social media channels, and inventory management system. Check that your chosen provider is compatible with your existing systems before making a commitment.
You want to be sure help is at hand in case you get stuck. Check out reviews from fellow users and make sure there are multiple support methods available, especially if you’re an inexperienced CRM user.
There’s a huge range of CRMs available for all price points. If you’re feeling overwhelmed by the choice, you can quickly narrow it down by first identifying which ones fit your budget.
FAQs
Do you need CRM for ecommerce?
Yes, we’d say so. CRM can be a huge benefit for ecommerce businesses. As the industry continues to grow rapidly, it’s important to equip yourself with the tools needed to make informed decisions based on sales, marketing, and customer interactions. CRM offers a strategic means to collect data on buyer behavior, track sales, test marketing approaches and sales strategies, and integrate your other software platforms to work together seamlessly.
Are there free ecommerce CRM solutions?
Yes, monday.com, HubSpot, and Capsule all offer free forever plans. All of the other providers on our list offer limited free trials, but this is, of course, not a long-term solution. If you’re looking for an easy-to-use sales-focused CRM, monday.com is the best option. Capsule will suit smaller businesses looking for a no-frills CRM solution, while HubSpot is a better option if you’re looking for a more robust CRM with room for scalability and native integrations with sales, customer support, and marketing.
Do small businesses need an ecommerce CRM tool?
We’d say so, yes. For very small ecommerce companies with just a handful of staff and clients, a CRM system may not be necessary, but it becomes highly beneficial as your customer base grows. Ecommerce CRM tracks buyer behavior, influencing future sales and communication strategies. It also allows for tailored marketing and customer support based on customer preferences, and it relieves administrative pressure with a centralized client database. While not a necessity, CRM is a huge help for small ecommerce businesses and online stores.
Does Shopify have a built-in ecommerce CRM?
Shopify does not have a built-in CRM. While it has many CRM features, such as customer profiles, order tracking, and buyer behavior data, it lacks certain features that would make it a full-fledged CRM, including lead management, customer support, and advanced marketing automation. If you want to use Shopify alongside a dedicated CRM platform, opt for HubSpot, Salesforce, or Zoho, all of which offer Shopify integrations.
How do you implement an ecommerce CRM?
Once you’ve identified the best CRM for your business, you can undergo the process of installing the correct integration apps and importing your existing data to the platform. After your order and customer data are uploaded to the CRM, you can start making your life easier by setting up automated workflows like follow-up emails and customer segmentation. Going forward, you can continue to revise processes based on the data collected by your new CRM system. Remember to invest some time in training your teams how to use the new CRM software — even if this is just a quick kick-off tutorial and Q&A session.
Techopedia’s editorial policy is centered on delivering thoroughly researched, accurate, and unbiased content. We uphold strict sourcing standards, and each page undergoes diligent review by our team of top technology experts and seasoned editors. This process ensures the integrity, relevance, and value of our content for our readers.
Alice Martin has five years experience as a writer before joining Techopedia in 2024. After completing an interdisciplinary degree in Liberal Arts and Sciences at the Universiteit van Amsterdam, she began writing in the arts and music industries. Driven by a love of research and analysis, Alice turned her attention towards all things software and technology. She now offers expert advice in these fields to help readers make informed decisions.
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