BambooHR Review 2024

In this in-depth BambooHR review, I’ll look at its core features, pros, and cons to help you decide whether it’s the best fit for your business. I’ll also show you how it stacks up against other HR software.

Table of Contents Table of Contents

1. BambooHR Plans & Pricing
2. BambooHR Review
3. BambooHR Features
4.  BambooHR Integrations
5. BambooHR Customer Reviews
6. What is BambooHR Good For?
7. BambooHR vs. Top Competitors
8. How to Choose the Best HR Software
9. FAQs

Show Full Guide

Table of Contents

1. BambooHR Plans & Pricing
2. BambooHR Review
3. BambooHR Features
Show Full Guide
4.  BambooHR Integrations
5. BambooHR Customer Reviews
6. What is BambooHR Good For?
7. BambooHR vs. Top Competitors
8. How to Choose the Best HR Software
9. FAQs

BambooHR Plans & Pricing

When I carried out my BambooHR review, I found the pricing system quite convoluted. Pricing is all quote-based, but to receive a quote, you have to fill out a form on the pricing page.

Your only options here are selecting your employee count and the country your business is located in. You don’t get to specify any additional features you’d like in your subscription, which can make the initial quote inaccurate.

What I recommend instead is scheduling a demo of the platform and then talking to BambooHR’s sales team to get a rough estimate. After you have an idea of the platform’s monthly cost per employee, you can start a free seven-day trial to test it in practice before committing to a monthly subscription.

Note that for companies with fewer than 25 employees, BambooHR charges a flat monthly rate, which typically ranges from $7 to $15 per month per employee.

BambooHR offers two distinct pricing plans:

You can get additional features in BambooHR as standalone modules, but each will change the price of your monthly plan. There are three modules in total:

1. Payroll
2. Benefits administration
3. Time tracking

BambooHR Review

BambooHR Features

BambooHR’s features are split between two plans and three modules. This way, you can choose what functionalities you need and avoid paying for features you don’t plan on using. I tested and evaluated the platform’s key features.

Hiring and Onboarding

BambooHR offers a solid applicant tracking system that streamlines everything in your hiring process. From job posting to employee onboarding, the system offers a seamless journey. I loved how I could easily include HR leaders and hiring managers in the process to share thoughts on each candidate.

The system allows you to score every candidate against the core competencies and skills required for the job. Your team can even leave comments on their profile, which other people involved in recruiting can access.

You can flag candidates with strong resumés, particular skills, or specific experience, letting you easily filter through your candidate pool and engage with the most qualified people faster.

As for employee onboarding, hiring managers can create customized onboarding packages, which new hires can access on the BambooHR platform.

In this handy setup, you can outline key onboarding tasks, introduce new hires to their colleagues, and ensure they have access to all the key documents, apps, and tools you’re using.

Time Tracking and Payroll Services

Although these are two separate modules, I found that time tracking and payroll sit well together in BambooHR’s offering. Your team members can easily clock in and out from their desktop or mobile devices, and the software will automatically log their hours worked. The software also automatically calculates overtime hours and takes holidays and PTO into consideration.

Your HR leaders and department heads can review and edit automated employee timesheets, which include valuable data on each team member’s hours spent on specific projects. Having quick and easy access to timesheets also dramatically reduces the time required to complete accurate payroll runs.

You’ll also appreciate having the freedom to create flexible payment schedules and choose preferred payment methods. What’s more, the platform handles federal and state tax filing on your behalf, reducing the chances of costly errors.

The only problem is that the payroll add-on is only available to US employees.

Employee Benefits Administration

BambooHR lets you easily create and manage benefits packages, develop enrollment windows, and review and approve employee selections. I really liked how you can use the same dashboard to edit coverage levels and effective dates, as well as change the rates.

The benefits administration module includes an employee self-service dashboard too. This means they can enroll in and review benefits plans from the same dashboard they use to request time off and manage personal information.

If your company is creating benefits packages for the first time, BambooHR offers an ever-growing list of providers (or carriers) to choose from. By automatically sending them all the required employee data, it also streamlines and fast-tracks the process.

You can connect your existing benefits carriers to BambooHR if you’d prefer to continue using the current package your company is offering.

One crucial thing to note is that only US-based employees will be able to make use of the benefits administration feature.

Again, this means BambooHR isn’t a great fit for remote and hybrid companies that employ international workers. For that purpose, we’d suggest Rippling and Deel as alternatives.

Performance Management

I tested the features of their performance management software and found excellent results. With these tools, you can conduct 360-degree employee assessments, ensure alignment between managers and workers, and create and monitor measurable goals.

BambooHR also features automated reminders, giving employees and managers enough time to prepare for performance reviews. I was impressed to see that the process is fully customizable – you can even create flexible schedules to ensure workflow won’t be disrupted by these 1-on-1 meetings.

Managers will have access to notes from previous reviews, as well as feedback from the employee’s peers and their direct reports. This makes the platform easy for self-service, without the need for someone in the HR team to facilitate this sort of information handling.

 BambooHR Integrations

BambooHR has over 120 integrations, ranging from ATSs and communication tools to time tracking and LMS solutions.

Some of the most popular integrations on the BambooHR platform include:

• Slack
• 15Five
• Deel
• Lattice
• TalentLMS
• Assembly
• Litmos
• Kudos

Unfortunately, for some organizations, BambooHR doesn’t integrate with project management tools like Jira, Trello, and Asana.

In this case, the only options are to contend with duplicate data entry or rely on the internal Project Tracking feature to manage projects and tasks. That said, I didn’t find its native tools robust enough to meet most organizations’ needs.

BambooHR Customer Reviews

I found BambooHR to have solid customer reviews across the board, with a TrustScore of 4.3 on Trustpilot.

User review from Trustpilot

In terms of BambooHR’s strongest features, reviewers highlighted qualities such as:

• Ease of implementation
• User-friendliness
• Reporting and analytics
• Integration capabilities

However, we also found that users wanted improvements in the following areas:

• Notifications during employee onboarding
• In-house payroll management
• Platform stability after major updates

What is BambooHR Good For?

To summarise its best characteristics:

• Ease of use – The software is easy to implement and use, plus you can tailor your subscription fee based on modules you’ll need to use in day-to-day work.
• Clean data – The platform acts as a central data repository for all your employee information. As it’s easy to integrate with your existing software stack, you won’t have to worry about duplicate data entry or discrepancies.
• High-quality features – Identify and hire top candidates, do applicant tracking, track attendance, monitor performance, and create and distribute employee benefits packages. On the administrative side of things, you can also fast-track payroll runs and simplify HR data and reporting.

When I carried out my BambooHR review, I did find that it fell short in terms of skills development, given that it doesn’t include a learning management system. Another shortcoming is that its benefits and payroll functionalities are only available for US employees, making it unsuitable for companies with international workers.

After taking my BambooHR review into account, you might think an alternative type of software would be a better fit for your business. Check out our comparison guide to the best cloud HR software.

BambooHR vs. Top Competitors

BambooHR vs. Rippling

These human resources management platforms are quite similar in terms of core features and functionalities. Both cover all the basics, including hiring and onboarding employees, payroll services, benefits administration, time tracking, applicant tracking, and performance management.

BambooHR and Rippling differ in their capacity for company size and location. We found that BambooHR suits US-based SMBs, as its payroll and employee benefits are strictly tied to US workers. In comparison, Rippling is a much better option for larger hybrid or remote companies.

It offers global payroll, employment, compliance, and Employer of Record (EOR) services. However, the simplicity of BambooHR, making it easier for self-service, might sway larger US companies to use the platform too. You can read our Rippling review for more information.

BambooHR vs. Deel

If your company has fewer than 200 employees, Deel offers its core Deel HR package for free – this is a huge advantage over BambooHR. On the other hand, BambooHR only offers a free trial for seven days.

Even for companies with fewer than 20 employees, BambooHR also charges a flat monthly rate, which ranges from $7 to $15 per month per employee.

That said, when it comes to hiring, Deel focuses solely on international contractors and full-time employees. This makes BambooHR a much better option for companies hiring workers within the US. It’s very effective for facilitating job postings, plus its built-in ATS offers a full range of features for hiring managers.

BambooHR vs. SageHR

When comparing these two platforms, the main difference is the work environments they’re suited to. SageHR is primarily geared toward SMBs that work on site. Its core functionalities revolve around shift scheduling, expense tracking, PTO, and performance management.

BambooHR, on the other hand, is a better-suited HRIS for small businesses providing digital services within a hybrid or remote environment (albeit in the US). With BambooHR, employees can easily clock in and out from their desktop or mobile devices – the platform automatically tracks all hours worked.

This sort of data, along with timesheets, is much more useful for digital workforces compared to what SageHR can offer.

How to Choose the Best HR Software

I recommend considering the following factors when choosing HR software. This will help you ensure that it’s the right fit for your organization:

• Type of HR software – As you’ve seen throughout my BambooHR review, some HR management software is better suited for local SMBs, while others are geared towards enterprises with a large international workforce. Features and functionalities should align with your business and budget needs.
• Essential HR features – Carefully check what standard features your chosen HR management platform offers, like a company calendar, manager resources, customer support, and background checks. Compare the same features on different pricing plans and check the software’s level of customization.
• Pricing – Once you’ve determined your monthly budget, compare different pricing plans to find the most cost-effective HR software option. Bear in mind that you might need to contact their team to create a custom, quote-based pricing solution, like with BambooHR.
• Ease of use – HR management solutions differ in terms of complexity, so it’s important to find the right balance between the number of features and the usability of the platform. You don’t want self-service HR software to be too difficult to use for your team, but you shouldn’t opt for a bare-bones solution that lacks key features, either.
• Integrations – If you’re already using certain apps, make sure they appear in the list of integrations unless you’re willing to make a switch to different apps. Some HR management platforms offer an Application Programming Interface (API), which would allow you to integrate it with almost any application.
• Customer support – Check the contact methods and working hours for customer service phone support. It’s best to opt for a provider with in-house customer service phone support, especially if they provide a dedicated support representative to your account.

FAQs